Resident Services Associate

ResponsibilitiesWe are building a pipeline of talented Resident Services Associates for future opportunities in the Dallas market. If you have a passion for creating exceptional resident experiences, leading high-performing teams, and driving results in multifamily property management, we want to connect with you now. By joining our talent pool, you’ll be among the first to hear about and be considered for upcoming openings as they become available. Our recruiting team will keep in touch, learn more about your skills and career goals, and match you with the right opportunity when the time comes.What You’ll Be Doing:Resident & Office OperationsSupport all aspects of resident relations—from onboarding to move-outRespond to resident concerns and follow up on service requestsLead a smooth and welcoming move-in process with strong attention to detailManage the leasing office: order supplies, support the leasing team, and assist with marketingBilling & FinancialsOversee resident billing and ledger accuracyFollow up on delinquencies, process legal notices, and manage collectionsAssist with budget tracking, reporting, and invoice processingProcess write-offs, evictions, and financial documentation in line with policyTeam & Leasing SupportPartner with the Community Manager to onboard and support leasing team membersJump in to assist with tours or leasing tasks when neededHelp manage community promotions and local business partnershipsShare ideas to boost performance and improve systemsCompliance & ReportingStay current on local, state, and federal housing lawsTrack lease violations and handle resident documentationEnsure accuracy in all resident files and system recordsSupport audit readiness and assist with affordable housing compliance (if applicable)QualificationsWhy You’ll Love It Here:Competitive pay with growth opportunitiesA team-first, high-energy work environmentPaid time off—we believe in work-life balanceTotal rewards package including medical, dental, vision, life insurance, and 401(k)Ongoing learning and development to help you growA chance to make a real impact in a growing companyWhat You Bring:2+ years of experience in property management or as an Assistant Community ManagerStrong knowledge of landlord/tenant laws and property regulationsExcellent customer service and communication skillsHigh attention to detail, especially with billing and reportingProficient in property management software (Yardi, OneSite, or similar)Strong time management and the ability to juggle competing prioritiesA team mindset and a solutions-first attitudeHigh school diploma or equivalent required; additional education a plusReady to Grow?Join a company that believes in doing work that matters, growing talent from within, and creating strong communities through great service. Apply now—we can’t wait to meet you.OverviewBuild Your Career With Related Management Company A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.🔗 Explore careers at www.Related.comFor details on our hiring policies and privacy practices, visit our Privacy Policy.