Resident Assistant

Are you a rule follower, and want others to follow the rules too? Do you want a position where you can be out and about in the community all day? Do you want to help others increase the values of their homes? If so, now is a great time to become a member of a well established, nationwide, property management company.We are currently seeking a Bilingual Community Standards Representative for our Casa del Monte Mobile Home Park located at 6151 Forest Hill Blvd. West Palm Beach, FL 33415.Why Join Us?Pay: $17.00-$19.00 per hourMedical, Dental, and Vision benefit plan offerings for you and eligible family members401(k) retirement plan, with a company match13 Paid Holidays Off, which includes getting your birthday offRobust Paid Time Off (PTO)* and Wellness PTOMaternity/Paternity Leave*A schedule that is flexible to your needs and the needs of the propertyOngoing training and internal growth opportunitiesThe ability to provide feedback in many different forms to many different peopleA workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace bettereffective date of benefit dependent upon tenure of employmentThis Bilingual Community Standards Representative position also includes, but is not limited to:Issue weekly violations based on home standards70% outside walking around the community - 30% in office completing administrative workExceptional face to face resident customer serviceFirm with company policy and processesEnsure 100% resident compliance with all community rules and regulationsEnsure 100% compliance with all resident violationsReach a 95% customer satisfaction rateMaintain an organized and productive office space 100% of the timeAssist management with issuing resident violations and following up with correction of the violations in a timely manner Bilingual Community Standards Representative Position Requirements:Bilingual in both Spanish and English - fluently read, write and speak1-2 years of experience within sales/marketing industry, preferably in mobile home property management or experience with compliance related matters1-2 years of experience in customer service including diffusing situations - proven customer service skillsAbility to be very active - walking, bending, standing and lifting up to 50 pounds. Executes on tasks efficiently and meets necessary deadlinesStrong attention to detailSets high standards for themselves and for our residentsStrong written, oral, interpersonal communication skills, including telephone skills/etiquette Strong computer skills - willingness to learn new platforms to get the job doneWillingness to read and understand rules and regulations and standards of the community and companyAt Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company who has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.Ready to make a difference? Apply now and start a fulfilling career with us at Riverstone Communities!#IH