Catering Coordinator / Group Housing Specialist

The Westin Raleigh-Durham AirportGrow Your Career with CMC HotelsAre you looking for more than just a job—something you can truly grow with?At CMC Hotels, We Live By One Simple Philosophy“Growing People. Our people are the Heart of our organization.”We believe our success is driven by our team members. When you join us, you’re not just filling a role._______________________________________________________________________________________We are seeking a detail-oriented, organized, and service-driven professional to join our team as a Catering Coordinator / Group Housing Specialist. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys working closely with clients, sales teams, and hotel operations to deliver exceptional guest experiences.What We OfferCompetitive compensation based on experiencePaid Vacation & Personal LeaveMedical, Dental,Vision Insurance401(k) with company matchLife Insurance, Short & Long Term DisabilityHotel discountsCareer growth and development opportunitiesPosition OverviewThe Catering Coordinator / Group Housing Specialist is responsible for supporting the Sales & Catering team through coordination of events, management of group room blocks, and ensuring seamless execution from contract through post-event follow-up.Key ResponsibilitiesCatering CoordinationSupport the planning and execution of meetings, events, and catering functionsPrepare Banquet Event Orders (BEOs) and ensure accuracy of all event detailsCommunicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)Maintain organized client files, contracts, and event documentationAssist in menu planning, timelines, and event logisticsProvide exceptional service to clients before, during, and after eventsGroup Housing ManagementManage group room blocks, including reservations, pickup tracking, and adjustmentsServe as the primary contact for group housing inquiries and coordinationMonitor group cut-off dates and communicate updates to clients and internal teamsGenerate and distribute group reports (pickup, rooming lists, etc.)Ensure accurate billing, rooming lists, and special requests are executedQualificationsPrevious hospitality, sales, catering, or hotel front office experience preferredStrong organizational skills and attention to detailExcellent communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentProficient in Microsoft Office; hotel systems experience a plusCustomer-focused mindset with a passion for service excellenceReliable transportation and flexible schedule as neededPhysical RequirementsAbility to sit, stand, and walk for extended periodsAbility to lift up to 25 lbs occasionallyFrequent use of computers, phones, and office equipmentWhy CMC Hotels?At CMC Hotels, you’re not just joining a company—you’re building a career. We invest in our people, recognize their contributions, and provide opportunities to grow within our organization.