Operations Coordinator

Company Description TForce Logistics is a North American leader in final-mile, same-day, and next-day delivery logistics. With an extensive distribution network across the United States and Canada, we provide businesses with reliable, cost-effective solutions for ecommerce, medical, financial, and B2B shipping needs. We understand that the final mile matters most, and we are committed to delivering efficient, dependable service for our customers and their recipients. We are seeking an Operations Coordinator to support the daily coordination of operational assets, drivers, delivery partners, and related administrative activities. This role helps ensure company policies and procedures are followed while supporting operational efficiency, profitability, customer satisfaction, and strong working relationships with dispatch, delivery partners, customers, and the public. Primary Responsibilities · Oversee driver activity to support safe, efficient, and high-quality operations. · Monitor service performance and help ensure customer satisfaction. · Recommend training, coaching, and corrective action as appropriate. · Assist with oversight of warehouse functions and daily operational workflow. · Support driver and customer launches, including coordination and communication. · Handle pre-scheduling, route maintenance, appointment coordination, and delivery setup. · Communicate effectively with dispatch, drivers, delivery partners, customers, and internal teams. · Perform other duties as assigned. Qualifications and Experience · Minimum of 2 years of experience in transportation, logistics, dispatch, warehouse operations, or a related field. · Proficiency with Microsoft Excel and general computer applications. · Strong communication, organization, and problem-solving skills. · Ability to work in a fast-paced environment and manage multiple priorities. · Bilingual English/Spanish skills preferred, but not required. Schedule · Various shifts available. · This is a 7-day-a-week operation; the position is scheduled for a 5-day, 40-hour workweek. Job Type: Full-time Pay: $22.05 - $24.81 per hour Work Location: In person