IT Systems Lead

Overview You will own day-to-day IT for the SF office and support a hybrid workforce, ensuring secure access and smooth operations. You’ll work closely with Security, Legal, People, and leadership to run the systems behind onboarding, access, and IT workflows, including AI-enabled tooling. This role offers hands-on administration of the tech stack and a chance to shape AI-forward IT operations. You’ll be on the front lines, solving problems with cross-functional teams and driving secure, efficient tech enablement. Compensation / Benefitsflexible vacation/time-offall federal holidays observedcompetitive benefits including wellness benefitsparential leave—100% pay for 12 weeks401(k)equity eligibility ResponsibilitiesRun day-to-day IT for the SF office and remote support for the team: onboarding/offboarding, hardware, access requests, and helpdesk ticketsAdminister Okta: app integrations, sign-on/MFA policies, and lifecycle automationManage Mac and Windows fleets through MDM (Kandji/Iru and Intune), including zero-touch deployment, compliance, and asset lifecycleAdminister Google Workspace and a wide range of SaaS tools (Slack, Zoom, GitHub, Dropbox, etc.)Own conference room and AV support: Zoom Rooms, scheduling displays, and event setupSupport the development of the InfoSec program, including SOC2 and similar certifications: evidence gathering, remediation, and auditsAdminister and support an enterprise AI stack: permissions, connectors, and capabilities for tools like ChatGPT or Claude for EnterpriseSupport office networking: Wi-Fi, firewall/VPN, some DNS and troubleshootingMaintain documentation, runbooks, and asset inventory Key requirements5+ years in IT, with at least 2 as lead or sole admin at a SaaS or similar tech company with a hybrid workforceDeep hands-on Okta experience, including Workflows, complex Authentication flows, and other automationsAI enabled and agile, utilizing frontier AI tools to increase efficiencyExperience managing Macs with an MDM; working knowledge of WindowsComfortable owning AV, conference rooms, and events end to endFamiliar with SOC 2 and ISO27001 controls and a compliance platform like Drata, VantaPersonablepatientmethodicalOkta (Workflows, authentication flows, automations)MDM management (Kandji/Iru, Intune)Google Workspace admin