Senior AWS Connect Developer || DC Gov agency
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Job TitleWash, DC - 2-3days Onsite, Hybrid $70-$75/hour C2C Open to USCs, GCs, and EAD holders.Duties & ResponsibilitiesDesign, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processesManages the overall implementation process for new AWS Connect features including but not limited to:Call Center InterfacesContact Information FeaturesChatbox utilizationProvide recommendations for enhancing existing operations and provide recommendations for new updates or modificationsCoordinating with project staff to execute deliverables in a timely and effective manner.QualificationsQualifications:5 years of experience working directly with AWS ConnectBackground in facilitating working with a team to implement AWS ConnectExperience with features such as Automatic Call Distribution (ACD) Skill-Based Routing, and Live ChatPrior Federal government experience preferred