Program Manager

Job TitleJob Overview:Pay Range: $62.00hr - $67.00hrRequirement/Must Have:10+ years of overall IT experience with 5+ years in Program/Project Management.Proven experience managing large-scale programs or multiple projects in an enterprise environment.Strong expertise in stakeholder management, client handling, and delivery governance.Experience working in onsite-offshore delivery models.Solid understanding of project management frameworks and methodologies (Agile, Waterfall, Hybrid).Demonstrated ability to manage risks, budgets, schedules, and dependencies effectively.Excellent communication, leadership, and negotiation skills.Responsibilities:Lead and manage end-to-end program delivery, ensuring alignment with scope, timelines, budget, and quality objectives.Act as the primary client-facing point of contact, building strong relationships with business and executive stakeholders.Define program roadmap, governance framework, and execution multiple projects, ensuring integrated planning, execution, and delivery.Drive risk management, issue resolution, and escalation handling across the program lifecycle.Ensure effective communication, including status reporting, progress tracking, and executive with onsite and offshore teams, ensuring seamless collaboration and delivery alignment.Monitor program performance using metrics, KPIs, and dashboards, ensuring continuous improvement.Ensure adherence to organizational processes, compliance standards, and best practices.Support financial management, including budgeting, forecasting, and cost client satisfaction through high-quality delivery and proactive engagement.Nice to Have:Experience in Healthcare domain is highly desirable.Familiarity with Salesforce / Digital Transformation programs is a plus.PMP / PRINCE2 / Agile certifications preferred.Experience with tools such as JIRA, Confluence, MS Project, reporting dashboards.Skills:Program Manager.Stakeholder Management.Delivery Management.Budgeting.Forecasting.JIRA.Confluence.MS Project.Qualification And Education:10+ years of overall IT experience.5+ years in Program/Project Management.PMP / PRINCE2 / Agile certifications preferred.