GTS IT Dev Ops Engineer, 2 Intermediate

***MAX BILL RATE: *** per hour***LOCATION: Cedar Rapids, Iowa / Denver Colorado / Philadelphia, PAWORK WEEK: 5 days a week- 40 hoursJob DescriptionThe Intermediate Platform Engineer supports the design, implementation, and operation of enterprise monitoring and observability platforms, with a focus on Application Performance Monitoring (APM), Real User Monitoring (RUM), synthetics, and database visibility using AppDynamics and complementary tooling. This role contributes to platform stability, performance, and scalability by implementing instrumentation, automations, and monitoring standards under the guidance of senior engineers and platform leadership.The Intermediate Platform Engineer partners with application and infrastructure teams to translate requirements into effective monitoring solutions, assists in troubleshooting performance and reliability issues, and helps improve operational efficiency through well instrumented platforms and automated observability practices.Core Responsibilities" Implement and maintain AppDynamics APM instrumentation, including transaction tracing, baselining, and performance analysis." Configure and support Real User Monitoring (RUM), synthetic monitoring, and database monitoring for application visibility." Contribute to the design, implementation, and support of enterprise monitoring and observability solutions across cloud and on prem environments." Assist with CI/CD pipelines for automated deployment and configuration of monitoring agents and instrumentation." Build and maintain dashboards, visualizations, and telemetry ingest pipelines for logs, metrics, and traces." Implement and support alerting and integrations with ITSM (ServiceNow) and Event Management (BigPanda) platforms." Participate in incident response and troubleshooting by analyzing APM, RUM, and database telemetry." Collaborate with application, infrastructure, and operations teams to gather requirements and deliver scalable monitoring solutions." Follow and help document monitoring standards, guidelines, and operational procedures.Required Qualifications (What Must Be There)" Bachelor s degree in Computer Science, Information Technology, a related field, or equivalent experience." 3 6+ years of experience in platform, monitoring, or observability engineering roles." Hands on experience using AppDynamics APM for application instrumentation and performance analysis." Working knowledge of RUM, synthetic monitoring, and database monitoring concepts." Experience supporting observability platforms in enterprise or large scale environments." Experience configuring alerts and understanding alert noise reduction principles." Working knowledge of AWS services (Lambda, S3, CloudWatch, IAM)." Experience with CI/CD tools (Jenkins, Azure Pipelines, or similar)." Scripting or automation experience (PowerShell, APIs, or infrastructure automation tools).Preferred / Differentiators" Exposure to Event Management platforms such as BigPanda." Experience supporting AppDynamics agent deployment and upgrades at scale." Awareness of security best practices in cloud and platform engineering." Progress toward or interest in cloud or observability certifications (AWS, GCP, M365)." Experience working in distributed or globally aligned engineering teams.Ideal Candidate Profile (Plain Language)