Hotel Concierge Sales Agent (Maui)

Hotel Concierge Sales Agent (Maui)Share the Spirit of Aloha And Build a Career You'll LoveDo you love helping people create unforgettable experiences? Are you energized by connecting with guests from around the world and sharing the beauty of Hawaiʻi? If so, Pleasant Holidays would love to meet you.Pleasant Holidays is looking for enthusiastic, people-focused Concierge Sales Agents to serve as true Ambassadors of Aloha on the Island of Kaua'i. In this role, you'll work one-on-one with guests at hotel concierge desks, helping them plan and book memorable tours and activities—both on the island and throughout the neighbor islands—so their vacation becomes the trip of a lifetime. This is more than a job—it's a chance to be the friendly face of Aloha while earning strong pay, commission, and unbeatable travel perks.Why You'll Love Working With UsIncredible Travel PerksTwo (2) roundtrip airline tickets every year after one year of employment. Valued at $650 per ticket – fly anywhere in the world!Eligibility to apply for an IATAN card after one year. Industry discounts worldwide!Up to 20% off Pleasant Holidays vacation packagesUp to 20% off tours and activities booked in advanceSpecial partner discounts and occasional complimentary staysFamily & Friends discounts available*Terms and restrictions apply. Benefit eligibility varies based on position status. Details provided upon hire.Position DetailsLocation: Island of Maui (Kaanapali)On-Island Residency Required - must currently live on the island to be consideredSchedule: Full Time (38-40 hours per week) positions available *Weekend availability requiredWork Sites: Hotel Concierge Desks (You may be assigned to multiple hotel concierge desks; locations determined by management)Training & On-boardingRemote new hire on-boarding and POS trainingAdditional hands-on training takes place at a hotel concierge deskComputer/laptop with internet is preferred but not requiredWhat We're Looking For1–3 years of experience in sales and/or customer service (preferred)Background in tourism, hospitality, or travel (highly preferred)Passion for delivering exceptional customer experiences and helping othersKnowledge of the Hawaiian Islands (or eagerness to learn!)Ability to personalize recommendations based on guest needsComfortable working independently, multitasking, and thriving in a fast-paced environmentStrong verbal and written communication skillsBasic computer skills; POS experience is a plus (training provided)Fluency in English (required)Fluency in Japanese (preferred)Join Our ʻOhanaIf you're passionate about travel, love connecting with people from all cultures, and want a role where your work truly makes a difference, we encourage you to apply today.Come be part of a team that celebrates Aloha, supports your growth, and rewards your success.Benefits to working at Pleasant Holidays:Medical (with prescription)VisionDentalFlexible Spending AccountsPaid Time Off for Holidays, Vacation, and IllnessCompany paid Life InsuranceLong Term Disability401(k) PlanAFLAC PlansTravel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.Pleasant Holidays is an Equal Opportunity EmployerOur organization participates in E-VerifyPleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local lawsPay & Bonuses$16/hour starting payCommission eligible upon hireUncapped commission potential—earn more as you sell