IT Help Desk I

DescriptionWe are looking for a detail-oriented IT Help Desk I team member to provide hands-on technical support in a non-profit environment on Leeward, Oahu, Hawaii. This long-term contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping staff maintain reliable day-to-day operations. The role combines end-user support, equipment maintenance, and coordination of technology-related tasks to keep systems functioning effectively. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling (808) 531-0800.Responsibilities:+ Assist with the administration of computer systems, laptops, and software+ Trouble-shoot networking issues+ Resolve hardware issues and repairs+ Work with third-party vendors to escalate technical issues, track service activity, document resolutions, and help implement corrective actions related to hardware, operating systems, installations, and network concerns+ Other duties as assignedRequirements+ High school diploma or equivalent required+ Associate degree in MIS, ICS, comparable degree, or high school diploma with at least 5 years' experience in Information Systems/Technology field preferred+ A+, Network+, or equivalent certification required+ Experience troubleshooting hardware, software, printers, and network connectivity issues is required.+ Ability to manage multiple service requests, stay organized, and support technical project timelines.+ A valid Driver's License and daily access to an automobile required.TalentMatchRobert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .