Project Manager with Service Now SPM, also Integration experience - Spring, TX
Job Title: Project Manager with Service Now SPM, also Integration experience
Experience: 7+ Years
Onsite/Hybrid: 2 days a week
Notes: Must have Service Now SPM, also Integration experience.
Heavy migration experience
PMP Cert
Must have qualities: somebody that will dig in, a nice bulldog, not afraid to escal and holds people to their timelines, escalating before it gets to the end of the timeline. Strong people skills, good English, no one shy.
Infra Project Management Experience
Secondary Skills - Nice to Haves
Job Description
The Project Manager is accountable for leading complex, cross-functional IT initiatives from initiation through closure. This role ensures projects are delivered on schedule, within approved budget, and in accordance with defined scope and PMO governance standards.
Required Experience
7+ years of hands-on experience managing complex IT projects in an enterprise environment.
Demonstrated success delivering projects with multiple stakeholders, dependencies, and vendors.
Experience operating within a formal PMO governance model with strong financial, risk, and change controls.
Key Responsibilities
Lead end-to-end project delivery including planning, execution, monitoring, and closure.
Develop and maintain detailed project plans, schedules, and milestones using approved PMO tools.
Coordinate cross-functional IT and business teams, including external service providers.
Proactively manage risks, issues, dependencies, and change requests, ensuring timely escalation and resolution in alignment with PMO standards.
Track and drive completion of all project tasks, deliverables, and milestones to ensure successful outcomes.
Ensure all changes are documented, reviewed, approved, and baselined through established governance processes.
Oversee project financials including forecasts, actuals, and variance management.
Ensure project quality standards are met and deliverables are accepted.
Tools & Methodologies
Strong working knowledge of IT Service Management and PPM tools, including:
JIRA
Aha!
Experience delivering projects using Hybrid, Waterfall, and Agile methodologies, including SAFe environments.
Stakeholder Communication & Reporting
Provide clear, concise, and timely project status reporting to stakeholders at all levels.
Prepare and deliver executive-level updates, dashboards, and presentations.
Act as the primary point of accountability for project outcomes and communications.
Documentation & Operational Handoff
Ensure all required project documentation is created, maintained, and archived in accordance with PMO and audit standards.
Drive a structured operational handoff, including knowledge transfer and formal project closure activities.
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