Inside Sales Specialist

Position OverviewAn Inside Sales / Customer Service Specialist interface with customers and the Company's Sales representatives to handle both pre-sales and post-sales service function. Through working with the internal team, marketing staff, and other managers to increase sales opportunities, the Company can thereby maximize revenue for the organization.An Inside Sales / Customer Service Specialist will help manage existing clients & sales networks and ensure they stay satisfied and positive. He/She calls on clients, often being required to communicate on quotation / order status, inventory status and managing returns (RMA) and services that meet or predict the clients’ future needs.Requirements High energy & enthusiasm when interacting with customers is criticalProblem solving mindset particularly in times of customer challenges – always working toward a solutionDetail oriented with an eye for process improvementFlexibility with respect to day to day activities – start-up environment demands thisTake on new tasks willingly to help the company as required.Fluent (both written and verbal) in Korean and EnglishBenefits Health, dental, and vision insurance401(K)PTOLong-term/short-term disability insurance.Life insurance.