Community Support Supervisor (CSS/CSP)
Applicant Notice:
The following pre-employment procedures will be conducted upon acceptance of a contingent offer of employment:
Criminal background check
Valid Driver’s license/State ID
Verification of vehicle insurance
Verification of academic credentials, (if applicable)
Application Process
Download the Employment Application (PDF): Handz-On, Inc.
Fill out the application and digitally sign and date it.
Save the file
Create a new email and attach the saved application you filled out.
Send the email to: thricia@handzon.org as an attachment
Community Support Supervisor (CSS/CSP)
Job Description
Under the direction of the Clinical Director, the Community Support Supervisor is responsible for management, supervising, and administering the programs, staff and fiscal operations of the Community Support Program.
Provides clinical and supervisory direction for all staff assigned to this position
Supervises and evaluates the work of assigned Community Support Specialist
Participates in the recruitment, interviewing, and selection of Community Support Specialist staff
Provides orientation and training to new and existing Community Support staff on program procedures and regulations
Oversees a quality assurance program for Community Support Specialist care management activities
Conducts case reviews to ensure compliance with program rules and regulations
Identifies trends and determines appropriate actions to correct care management errors
Administers and manages the approved budgets and expenditures for programs assigned
Collaborates with and coordinates programs and services with other agencies
Oversees and coordinates outreach services to potential clients, families and the community as appropriate
Prepares routine and special reports to assist in program tracing and management
When required by workload or the absence of a staff member, provides a full range of community support services to individuals assigned
Provide a positive atmosphere which facilitates growth and learning.
Ensure that client records are maintained in a manner that meets agency standards
Make decisions based on training and policies when unsupervised
Treat each consumer with dignity and respect
Develop and demonstrate a thorough understanding of philosophy and purpose of Community Support Services
Contribute to building a positive team spirit and a strong commitment to teamwork.
Develop and demonstrate a thorough understanding of assessment tools.
Meet Agency production expectations as defined for MRO billing requirements
Maintain the safety, security and condition of the physical areas and equipment used by the team
Represent the company in a positive manner, reflective of Handz-On’s mission, whenever in the community
Attend and participate in all required meetings and all Handz-On staff meetings and in-service
Accurately track client participation and other statistics as required for internal and external (funder) reporting
Be accountable for specific assigned team or agency areas and/or functions. Responsibilities may include oversight, coordination, implementation and tracking, as required.
Maintain a thorough knowledge of all Handz-On Inc. policies and procedures.
Perform other tasks consistent with job purpose and deemed necessary by the Project Manager and Services Director
Pay: $22.50 per hour