JOBSEARCHER

Community Support Supervisor (CSS/CSP)

HandzonHamden, CTL4 MidAugust 17th, 2026
Applicant Notice: The following pre-employment procedures will be conducted upon acceptance of a contingent offer of employment: Criminal background check Valid Driver’s license/State ID Verification of vehicle insurance Verification of academic credentials, (if applicable) Application Process Download the Employment Application (PDF): Handz-On, Inc. Fill out the application and digitally sign and date it. Save the file Create a new email and attach the saved application you filled out. Send the email to: thricia@handzon.org as an attachment Community Support Supervisor (CSS/CSP) Job Description Under the direction of the Clinical Director, the Community Support Supervisor is responsible for management, supervising, and administering the programs, staff and fiscal operations of the Community Support Program. Provides clinical and supervisory direction for all staff assigned to this position Supervises and evaluates the work of assigned Community Support Specialist Participates in the recruitment, interviewing, and selection of Community Support Specialist staff Provides orientation and training to new and existing Community Support staff on program procedures and regulations Oversees a quality assurance program for Community Support Specialist care management activities Conducts case reviews to ensure compliance with program rules and regulations Identifies trends and determines appropriate actions to correct care management errors Administers and manages the approved budgets and expenditures for programs assigned Collaborates with and coordinates programs and services with other agencies Oversees and coordinates outreach services to potential clients, families and the community as appropriate Prepares routine and special reports to assist in program tracing and management When required by workload or the absence of a staff member, provides a full range of community support services to individuals assigned Provide a positive atmosphere which facilitates growth and learning. Ensure that client records are maintained in a manner that meets agency standards Make decisions based on training and policies when unsupervised Treat each consumer with dignity and respect Develop and demonstrate a thorough understanding of philosophy and purpose of Community Support Services Contribute to building a positive team spirit and a strong commitment to teamwork. Develop and demonstrate a thorough understanding of assessment tools. Meet Agency production expectations as defined for MRO billing requirements Maintain the safety, security and condition of the physical areas and equipment used by the team Represent the company in a positive manner, reflective of Handz-On’s mission, whenever in the community Attend and participate in all required meetings and all Handz-On staff meetings and in-service Accurately track client participation and other statistics as required for internal and external (funder) reporting Be accountable for specific assigned team or agency areas and/or functions. Responsibilities may include oversight, coordination, implementation and tracking, as required. Maintain a thorough knowledge of all Handz-On Inc. policies and procedures. Perform other tasks consistent with job purpose and deemed necessary by the Project Manager and Services Director Pay: $22.50 per hour