Salesforce Scrum Master & Project Manager

Salesforce Scrum Master & Project ManagerJob Summary: Talent Software Services is in search of a Salesforce Scrum Master & Project Manager for a contract position that can be worked 100% remotely. The opportunity will be seven months with a strong chance for a long-term extension.Position Summary: The Corporate Systems team is seeking a highly analytical, organized, and collaborative Salesforce Scrum Master and Project Manager with advanced Scrum Master, project management and Salesforce Administration expertise. This hybrid role will provide agile facilitation, project management and frontline Salesforce support for a highly customized, enterprise-level Salesforce environment. This position requires advanced Salesforce administration knowledge, strong project and delivery management capabilities, Scrum Master expertise including backlog management and ceremony facilitation, as well as business analysis capabilities to translate user needs into system solutions. Experience with complex Salesforce environments is required, and Agentforce experience is highly preferred. The candidate will also support and lead UAT efforts, training initiatives, stakeholder communication, and end-user adoption activities. The Salesforce Scrum Manger and Project Manager will work across the CRM & Event Management product team—composed of engineers, admins, analysts and quality engineers—to deliver enhancements and maximize platform value using Agile methodologies. The role will planning, coordination, reporting, and communications; facilitate ceremonies for the product team; act as a business analyst to gather requirements and design solutions; support UAT, training, and onboarding; and partner with business stakeholders to drive end-user adoption. Ideal candidates will have Scrum and Project Management experience within a Salesforce-centric environment.Primary Responsibilities/Accountabilities:Scrum ResponsibilitiesFacilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectivesSupport a structure of continuous improvement by managing retrospective actions to completionRemove impediments through proactive problem-solving and stakeholder coordinationProject & Delivery ManagementOversee project planning, delivery timelines, and cross-team execution for Salesforce initiativesIdentify, manage, and resolve complex cross-functional dependenciesEnsure transparency of project status, risks, and release roadmapsTrack and report progress against commitments, quality metrics, and delivery outcomesMaintain documentation of business processes, release notes, workflows, and program artefactsBusiness Analysis & End-User EngagementWork with stakeholders to understand needs and translate them into scalable solutionsFacilitate UAT sessions and functional demonstrations across multiple teamsLead onboarding, training, and change-management activitiesDrive user adoption through structured communication and supportBuild positive team dynamics and strong relationships with customers, users, and technical staffQualifications:Bachelor's degree + 5+ years experience across the application development lifecycle, infrastructure engineering, or application hostingMinimum 3+ years as a business analyst5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud)Excellent analytical thinking, problem-solving, business analysis, communication, and documentation skillsSalesforce Admin Certification preferredExperience working in Agile delivery environments as Scrum MasterStrong working knowledge of Jira for backlog and sprint managementAbility to foster a data-driven, structured Agile cultureDemonstrated ability to balance team capacity, prioritization, quality, and deadlinesStrong knowledge of Agile frameworks; ability to coach teams in Agile best practicesExperience leading multi-functional project or scrum teams on complex, integrated platformsStrong leadership presence with accountability for end-to-end deliveryPreferred:Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP)Experience with Salesforce configuration or implementation If this job is a match for your background, we would be honoured to receive your application!Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!