Cloud Citrix Analyst / Remote

Job Titles: Cloud Citrix AnalystMust-HavesCitrix DaaS / CVAD Administration & SupportCitrix Cloud, StoreFront, Workspace, PVS, MCSNetScaler / ADC AdministrationVMware ESXi / vCenterGoogle Cloud Platform (GCP), especially Google Compute Engine (GCE)Hyperconverged Infrastructure (HCI)ServiceNow (Incident, Problem, Change Management)Troubleshooting, Monitoring, and Performance OptimizationResponsibilitiesSupport Citrix virtual desktop and application environmentsAdminister Citrix Cloud and NetScaler componentsSupport VMware and GCP infrastructureMonitor system performance and resolve incidentsPerform root cause analysis and production supportWork with ServiceNow for incident and change management.