Hospitality & Facilities Assistant

Company Description Bellweather has specialized in luxury residential remodels for over 23 years. Our design-build process combines architecture, engineering, interior design, and construction management while keeping the client experience at the heart of everything we do. With a commitment to excellence and hundreds of completed projects, our strong reputation has made us a trusted industry leader and an award-winning employer. Core Values · Disciplined · Humbly Confident · Always Improving · Forward-Looking · Cares & Connects with People Role Description This is a full-time, in-person position based in Philadelphia, PA. The Hospitality & Facilities Assistant plays a critical role in shaping the daily experience of our team, clients, vendors, and guests while ensuring the smooth operation of Bellweather’s office and facilities. This role blends hospitality, administration, facilities, coordination, and operational support. The ideal candidate is highly organized, service-minded, proactive, and calm under pressure—someone who naturally anticipates needs, creates welcoming experiences, and takes pride in maintaining a polished, high-functioning environment. This position serves as one of the first points of contact for clients and visitors and requires someone who can communicate confidently, think critically, and consistently uphold Bellweather’s standards of professionalism and care. Key Responsibilities Hospitality & Team Experience · Welcome clients, vendors, and team members while creating a warm, professional first impression · Monitor incoming calls, visitors, deliveries, and office communications · Coordinate meeting spaces, vendor presentations, client signings, and team gatherings · Assist with onboarding new team members and preparing workspaces · Support internal communication regarding schedules, visitors, and upcoming events · Help coordinate company apparel, gifts, and hospitality-related initiatives · Support company events, team-building activities and networking functions Facilities & Operations · Maintain licenses, certifications, insurance postings, and operational records · Monitor office, warehouse, and building activity including deliveries, packages, and vendor access · Maintain inventory and ordering of office, kitchen, and restroom supplies · Assist with office cleanliness, organization, and upkeep · Coordinate building maintenance vendors and service providers · Manage maintenance schedules, service requests, and facilities-related follow-up · Support fleet coordination including maintenance scheduling, inspections, and renewals · Submit and track support tickets for office systems, equipment, and technology issues · Help develop and maintain SOPs, operational systems, and organizational processes Reports to:  · Operations HOD Collaborates with: · Design, Production & Sales Departments · Vendors & Trade Partners · Clients  This Role Is For Someone Who: · Is extroverted, optimistic and energetic – aligns with the “I” style of the DiSC profile · Is eager to help people and create exceptional experiences · Takes pride in organization, follow-through, and making processes feel calm and clear · Can confidently manage multiple responsibilities without losing attention to detail · Operates with resiliency – can plan and develop processes, but isn’t afraid to pivot · Is motivated by new tasks or technologies that develop alongside the need of the business     · Solutions orientated and acts before issues escalate · Thrives in a highly collaborative, in-person workplace where relationships matter This Role Is Not For Someone Who: · Is reserved, soft spoken or passive – more of an “S/C” style of the DiSC profile · Prefers repetitive work or predictable workflows · Wants a remote or hybrid role with limited in-person collaboration · Becomes easily overwhelmed by changing priorities, ambiguity or interruptions · Avoids ownership, follow-through, or accountability · Is uncomfortable asking questions or taking initiative  · Struggles to remain composed and professional during busy or high-pressure situations  Qualifications · 1–3 years of experience in hospitality, office, facilities coordination, or customer service required · Experience working in a highly visible role, with exposure to all levels of internal and external partners · Detail-orientated with strong written and verbal communication skills ·Thoughtful and remains calm under pressure, maintains discretion in all situations · Proficient with Microsoft Office and cloud-based software tools · Comfortable troubleshooting basic facility systems, office technology and equipment · Experience coordinating vendors, schedules, or operational logistics preferred · Associate or bachelor’s degree preferred, but not required Compensation & Benefits · $55,000–$65,000 annually, commensurate with experience · Most candidates entering this role should expect to start toward the lower to middle end of the range, with opportunities for growth as trust, capability, and responsibility increase · Generous paid time off · Medical, dental, and vision insurance · 401(k) plan · Parental leave · Disability insurance