Customer Service Coordinator
JOB DESCRIPTION Bailey's Consolidated LLC is looking for a full-time Customer Service Coordinator to join our Denver team. You must be detail oriented and have excellent communication skills. The position will be responsible for coordinating loads within our operation department with different customers/clientele. You must also be able to manage time effectively and maintain effective performance under pressure. You must have customer service skills, and a knowledge of basic computer concepts required. Previous experience in logistics and supply chain helpful. This is a full-time position with benefits. You will work, Monday through Friday 8 AM to 5 PM. This is not a remote position. RESPONSIBILITIESAct as support for our delivery teams, customer relations, and operation staffProcess delivery manifests each morning and develop relationships with clients by developing a rapport and trust through effective communication.Process completed routes every day to ensure accuracy of information provided by the field team.Process delivery driver payroll through our internal system.Performs other duties as assigned.Attention to detail QUALIFICATIONSStrong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environmentCommunication and interpersonal skills to work effectively with team, supervisor, and other company personnelProficiency with all common computer applications (Microsoft Word, Excel, Outlook, Adobe Reader, etc)Constant positive and energetic attitudeKnowledge and experience of/with proper telephone etiquetteAbility to read/speak/write fluently in EnglishNeat, clean, and professional appearanceHighly motivated and willing to learn new skillsorganizedself-starterWork independently or alone at timesGreat telephone and writing skills to respond to customer emails and paperwork BENEFITSHealth, Dental, and Vision insurance starting the beginning of the next month following your employment start dateHSA and FSA options with health plansFree mental health services for employees and family membersTraditional and ROTH 401(k) with a 25% company matchFederal paid holidays12 days of Paid Time off annually for the first year48 hours of sick pay annuallySuccession planning - Leadership opportunities and upward mobility Bailey's Consolidated LLC is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.' Job Types: Full-time Pay: $18.00 -$22.00 Depending On Experience