Patient Coordinator

Patient Care Coordinator Eyes of NM Family OptometryLocation: Albuquerque, NM Schedule: Monday - Friday (No weekends!)Our Vision"We do vision right because how you see the world shapes how you live, learn, and feel."At Eyes of NM, we are looking for more than just a receptionist; we are looking for a Patient Care Coordinator who acts as the face of our practice. This role is for someone who loves to serve others and is dedicated to delivering a Signature Experience for every person who walks through our doors.Our Core Values: SIGHTService - To serve others first.Integrity - Do the right thing, always.Growth - A commitment to personal and professional evolution.Humbly Confident - Own your expertise without ego.Thankfulness - Practice appreciation every day.The RoleAs our Patient Care Coordinator, you are the director of first impressions. You ensure the day runs smoothly and that our patients feel seen and cared for from the moment they arrive until they check out.Key Responsibilities:The Signature Experience: Greet patients warmly and manage the check-in/check-out process with excellence.Insurance Navigation: Proactively pull and verify insurance benefits to ensure a seamless visit.Workflow Mastery: Organize the daily schedule and stay ahead of the office flow.Administrative Support: Scan essential documents and maintain accurate digital patient records.Collaborative Communication: Respond to tasks and requests from our remote support team to ensure clinical operations are unified.And MoreWho You AreService-Oriented: You find joy in helping others and making their day better.Organized & Detail-Oriented: You can manage multiple tasks while maintaining a calm, professional demeanor.Reliable: You value a Monday through Friday commitment and a consistent team environment.Tech-Savvy: Comfortable with digital scanners, insurance portals, and communicating with remote team members.Why Join Eyes of NM?Work-Life Balance: No weekends-enjoy your Saturdays and Sundays!Mission-Driven Culture: Join a team that truly believes in the power of vision to change lives.Growth Opportunity: We invest in our people and value your professional development.Apply Today: If you are ready to deliver a signature experience and join a growth-minded team, we want to hear from you!