Credit Analyst

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise.Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.The Credit Analyst is responsible for managing credit risk, accounts receivable, and collections activities for an assigned region within Interface Americas. This role evaluates and analyzes customer financial information to determine creditworthiness, establishes appropriate credit limits, and ensures compliance with company credit policies and procedures.The position supports business operations by balancing risk mitigation with customer service and sales objectives, while protecting company assets through effective monitoring of receivables and proactive management of collections. The Credit Analyst also plays a key role in ensuring order accuracy, resolving credit-related issues, and maintaining strong internal and external customer relationships.Educational requirements:High school diploma requiredCollege degree in Business, Accounting, Finance, or related field preferredSkills and experience:3 years of collection and/or previous credit experience preferredStrong analytical and financial assessment skillsAbility to evaluate customer creditworthiness and assess risk exposureStrong organizational and time management skillsAbility to multi-task and manage time-sensitive transactionsExcellent verbal and written communication skillsStrong problem-solving and decision-making abilityAbility to exercise independent judgment and remain objectiveAbility to develop and maintain positive internal and external relationshipsProficiency with Microsoft Office, particularly ExcelExperience with JD Edwards EnterpriseOne preferredKnowledge of lien laws, bonds, and credit risk mitigation tools preferredEssential duties:Review and analyze customer financial information, credit applications, and supporting documentation to determine creditworthinessEstablish, recommend, and approve credit limits within assigned authority levelsMaintain customer accounts to ensure compliance with company credit policy and proceduresMonitor and assess credit risk on customer accounts and take appropriate action to mitigate exposureSupport daily order release process by reviewing orders for accuracy, credit risk, and policy complianceManage accounts receivable portfolio for assigned region, including monitoring aging and delinquency trendsPerform collection activities on past due accounts and follow up to ensure timely resolutionEscalate high-risk accounts and significant credit issues to management as appropriateInvestigate and resolve customer billing, payment, and credit discrepancies in collaboration with internal teamsReview and procure payment bonds, liens, and other credit security instruments as required to protect receivablesEnsure compliance with applicable lien laws and filing deadlines to preserve legal rightsPrepare and maintain required documentation including joint check agreements and project information sheetsPartner with sales, customer service, and operations to support business objectives while maintaining credit disciplineMaintain accurate credit records and provide reporting or updates as requiredPerform other duties as assignedWork environment:General office environmentMay require flexible hours3 - Associate / Professional / Individual Contributor / Team LeadLearn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.