Technical Support Specialist

We're hiring on behalf of a Haystack partner!The Role• Provide IT support for operations teams, resolving technical issues within facilities.• Allocate, maintain, and troubleshoot IT equipment.• Manage support requests and procedures across the network.• Assist in training new hires and continuously learn new technologies.• Support customers both on-site and remotely across multiple buildings.• Travel within your local or regional area to provide customer support.What You'll Need• Experience troubleshooting integrated and interdependent computer systems.• Experience in a dynamic environment with a high degree of customer service.• Ability to lift up to 49 pounds, stand/walk for extended shifts, and perform physical tasks like pushing, pulling, squatting, bending, and reaching.• 1+ years of experience supporting Windows, Mac, or Linux operating systems.• Relevant certifications such as CompTIA A+, Network+, Cisco/CCNA, Linux, or Microsoft hardware are preferred.What's On Offer• Competitive hourly wage of $23 - $37 per hour.• Comprehensive healthcare benefits starting on Day 1.• Matching 401(k) program and paid parental leave.• Casual dress code in a dynamic operational environment.Apply via Haystack today!