Parts Professional

Parts ProfessionalDo you have a passion for customers and cars? Factory Motor Parts is looking for an experienced and customer focused Auto Parts Professional! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the customer. Additional responsibilities include:Looking up auto parts in our FMP parts catalog systemProcessing customer orders with a high degree of accuracyTroubleshooting and making recommendations to meet customer needsMaintaining strong product knowledge of auto parts, warranties, promotions, and sales programsPerforming other duties as assigned.Position requires: A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job. Also requires:3 years experience with automotive parts1-2 years previous sales and customer service experienceAbility to look up parts in parts cataloging systemsExcellent verbal and written communication skillsStrong background in mechanics & ASE certification is a plusWe are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.