Help Desk Technician

Job Title: Help Desk AnalystClient: HealthcareLocation: Remote in Miami, FL (onsite visits when needed)Duration: 6 month contract-to-hirePay Rate: 21-27/hr (depending on exp)Required Skills & Experience1. 1+ years' of help desk experience in a healthcare enterprise environment2. A/D and password reset experience3. Experience supporting large enterprises4. Experience with a ticketing system5. Bachelors' DegreeJob DescriptionSouth Florida’s leading healthcare system is seeking a Help Desk Analyst with 1+ years of experience to join its IT support team. The ideal candidate will have prior healthcare or imaging experience and be comfortable supporting enterprise users in a fast‑paced environment. This role requires hands‑on experience with password resets, Active Directory, Microsoft Office applications, and the use of a ticketing system to track and resolve issues. An A+ certification is strongly preferred, along with a solid foundation in troubleshooting hardware and software problems. The Help Desk Analyst will play a critical role in ensuring timely, high‑quality technical support for end users across the organization.