Risk & Compliance Support Specialist

Position Summary: While upholding department and company policies, the Risk & Compliance Support Specialist role is responsible for conducting and/or overseeing ProVest's New York Department of Consumer and Worker Protection ("NYC DCWP") Process Server Audit Program for all New York City Process Servers to ensure compliance with all regulatory and legal requirements. Additionally, a key component of this position is to serve as the compliance advocate and direct liaison to the process servers and management on procedural changes and compliance control implementations necessary to achieve compliance. Essential Duties and Responsibilities:Perform compliance and auditing procedures, including adhering to all criteria for testing, reviewing and analyzing evidence, and documenting processes and procedures for all NYC DCWP process serversMust understand and have full knowledge of all NYC laws and NY state laws regarding the requirements for service of process and the record, filing, etc. requirements associated with such laws and requirementsAssist management in conducting any annual or other periodic risk assessments and the development of appropriate risk controls and compliance plansConducts research and documentation for current and emerging regulatory requirementsPrepares compliance and risk management communications for distribution to appropriate departments and personnelAssist management with the review of local, state and federal regulations to ensure the company's complianceAssist/share knowledge with process servers related to NYC DCWP and New York law guidelinesAct as a liaison with all NYC DCWP licensed process serversPerform log book and/or electronic log audits and assist servers with log book/electronic log corrections and proper amendments theretoPerform GPS auditsPerform field sheet auditsTrack, process and file all required reports for all Traverse Hearings for NYC DCWP serversPerform electronic records (external and internal) audits and assist process servers with proper amendmentsPreparation of all NYC DCWP process server's service of process monthly audit reportsPreparation and filing of all NYC DCWP Disciplinary Actions and Non-Compliance ReportsMaintain complete records of all NYC DCWP filings, legal research, law changes, process server communications, client communications, and all other records required to be maintained in accordance with the NYC DCWP laws and requirements.Act as liaison with independent service provider, NYC DCWP licensed process servers, and ProVest's IT Department to assist and solve issues with job activation, job assignment, or access to system(s)Routine monitoring of the NYC DCWP website for process server agency and process server notifications and updated law changes.Perform process server liaison compliance duties to properly address and resolve NYC DCWP process server issuesPerform other related duties as required Minimum Qualifications (Education, Experience, Skills):Exercise sound analytical skillsProven problem solving skillsMaintain a high level of organization and acute attention to detail in daily work dutiesMaintain a high level of work ethicEffective communication skills (written and verbal)Ability to lead others to identify potential exposures and embrace required changesProject professional cooperative demeanor at all timesHigh integrity and trustworthinessExercises sound judgment and critical thinkingProficient in Microsoft Office, Advanced Excel skills a plusMinimum typing skills of 30 WPMFamiliarity with legal documents preferredAudit experience a plus Attendance Requirements: Due to the nature of the ProVest, LLC's needs, regular and reliable attendance is required. Individuals must be able to work at least a 40 hour work week, Monday through Friday, and be available as situations arise requiring extended hours.