General Manager (Commercial Plumbing Operations)

General Manager Of Commercial Plumbing OperationsA well-established and growing mechanical services company is seeking a proven operational leader to serve as General Manager of Commercial Plumbing Operations for its Vero Beach to Stuart Market. This role is ideal for a hands-on leader who understands service operations, team leadership, and financial performance. The General Manager will oversee daily operations while driving both revenue growth and operational efficiency across a diverse service mix. The business currently operates with approximately 60% commercial service, 30% residential service, and 10% new construction, creating a stable and diversified revenue base. This leader will play a key role in optimizing operations, supporting ServiceTitan integration, and expanding cross-selling opportunities between Plumbing and HVAC service lines. The General Manager will oversee all operational and financial aspects of the Plumbing division while building a high-performing team and ensuring exceptional service delivery.Key responsibilities include:Lead day-to-day operations including service technicians, dispatch, customer service, and administrative teamsDrive top-line revenue growth and bottom-line profitabilityOversee P&L performance, labor productivity, job costing, and operational KPIsSupport the integration and optimization of ServiceTitan and other operational technologiesEstablish systems and processes that improve field productivity and customer satisfactionDevelop and mentor field supervisors, service managers, and techniciansStrengthen relationships with commercial clients, property managers, and facility operatorsIdentify opportunities to cross-sell Plumbing and HVAC servicesSupport sales and service agreement growth initiativesMaintain high standards for safety, service quality, and operational excellenceRequirements: The ideal candidate will be an experienced operations leader with a strong background in plumbing or mechanical service businesses. Qualifications include:Proven leadership experience managing plumbing, HVAC, or mechanical service operationsStrong experience leading technicians, dispatch teams, and service managersDemonstrated success managing P&L performance and operational KPIsExperience implementing or optimizing ServiceTitan or similar field service platformsAbility to drive revenue growth while maintaining strong marginsStrong leadership, coaching, and team-building skillsAbility to operate effectively in a fast-paced service environmentExperience working with commercial service clients preferredPreferred qualifications:Experience with both Plumbing and HVAC service linesBackground working within multi-location Service BusinessTrack record of scaling service teams and improving operational systemsBenefits: Our client offers a competitive executive compensation package designed to attract strong operational leaders. Benefits include:Competitive base salaryPerformance-based bonus incentives tied to operational resultsComprehensive health, dental, and vision insurancePaid time off and holidaysOpportunities for career growth within a growing service organizationThe ability to lead and scale a high-impact service operation