FIX-QA/Support

Iris's Fortune 100 direct client is looking for FIX-QA/Support . Please find below Job description and share me your updated resume at Saurav.upadhyay@irissoftware.com .Position: FIX-QA/SupportLocation: NYC NYRole Type:- Hybrid Onsite Contract role Must-haves:Contribute to and review technical specifications e.g. FIX, including documents used by customers for purposes of integration and testingPerform and maintain automated functional and regression testing on all internally-developed applications to certify them for production implementationHandle inbound client requests by telephone and emailTroubleshoot complex order routing questions and issueDiagnose and resolve technical issuesRecognize areas of improvement in the support cycleAbout Iris Software Inc.With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital transformations and achieve their business goals. A strategic partner to Fortune 500 and other top companies in financial services and many other industries, Iris provides a value-driven approach - a unique blend of highly-skilled specialists, software engineering expertise, cutting-edge technology, and flexible engagement models. High customer satisfaction has translated into long-standing relationships and preferred-partner status with many of our clients, who rely on our 30+ years of technical and domain expertise to future-proof their enterprises. Associates of Iris work on mission-critical applications supported by a workplace culture that has won numerous awards in the last few years, including Certified Great Place to Work in India; Top 25 GPW in IT & IT-BPM; Ambition Box Best Place to Work, #3 in IT/ITES; and Top Workplace NJ-USA.