Team Leader

Goodwill Industries of Southwestern Michigan 420 E Alcott St. Kalamazoo MI 49001Team Leader Retail Three RiversWHY WORK FOR GOODWILL?Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.ABOUT OUR ORGANIZATIONGoodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.Our organization's values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.orgJob Duties include but are not limited to:Demonstrate excellence in customer serviceWork with team members to meet and exceed established sales goals through service, production, merchandising and accurate business practicesMaintain proper in-store stock levels of merchandise and stock rotation, and report any variancesKnow and demonstrate all aspects of cash handling proceduresTrain team members in proper proceduresFollow all safety guidelines and proceduresPerform any additional duties as assigned by managementQualifications include but are not limited to:Demonstrated competence in interpersonal relations, leadership and problem solvingDemonstrated experience in cash handlingStrong reading, writing, speaking and communication skillsStrong mathematics skills related to retail operationsAbility to train and explain processes to othersAbility to motivate self and othersPrevious team leadership experience preferredHigh school diploma or equivalent preferredMust be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standingMust be able to work a variety of hours in order to close or open the storeMust have a reliable vehicle in order to conduct required off-site agency business on an occasional basisMust possess a valid motor vehicle operator licenseMust pass a pre-employment drug screen and theft-related background check