Showroom Expansion Manager

Employment Type: Full-TimeReporting to: COORole OverviewINNOVA is seeking a highly organized and execution-focused Showroom & Experience Operations Manager to lead the setup, standardization, and ongoing operations of new and existing showrooms across the U.S., with a primary focus on Texas.This role is responsible for ensuring that every INNOVA  showroom delivers a consistent look, feel, and customer experience, aligned with the company’s brand, operational standards, and technical requirements.Maintain consistency in visual presentation, product placement, and overall customer experience.Work in close partnership with the Procurement Specialist to coordinate sourcing, purchasing timelines, vendor execution, and delivery schedules related to showroom setup, operational materials, and expansion activities.Key ResponsibilitiesShowroom Setup & Standardization (Primary Focus)Lead the setup and launch of new showrooms, ensuring alignment with INNOVA’s brand, design, and operational standardsEstablish and enforce uniform showroom layouts, design elements, and customer experience guidelines across all locationsOversee contractors, vendors, and internal teams during showroom build-outs and upgradesEnsure all showroom elements (equipment, displays, lighting, AV, layout) are fully installed, tested, and operational prior to launchMaintain consistency in visual presentation, product placement, and overall customer experienceTrade Shows & Event Support (Secondary Responsibility)During periods where showroom buildouts, launches, or operational demands are lower, this role will support trade shows, exhibitions, and field events to ensure consistent execution of INNOVA’s brand and technical standards. Responsibilities may include:Supporting booth setup, breakdown, and on-site executionAssisting with logistics, materials coordination, and vendor managementEnsuring alignment between showroom standards and trade show presentationProviding hands-on operational support during key events as neededOperational Oversight & Quality ControlConduct regular reviews of showroom conditions to ensure cleanliness, organization, and readinessIdentify and correct inconsistencies across locations to maintain a standardized experienceDevelop and maintain checklists, SOPs, and setup guidelines for showroom operationsAct as the point of accountability for showroom readiness and presentation standardsCross-Functional CoordinationWork closely with Sales, Marketing, Operations, Technical teams, and Procurement to align showroom functionality with business and operational needs.Coordinate with contractors, installers, vendors, and the Procurement Specialist to ensure timely execution of purchasing, logistics, installations, and operational readiness across showroom locations and events.Support training initiatives by ensuring showrooms are properly equipped and operationally ready for use. Expansion & ScalingSupport the rollout of new showroom locations as the company expandsEnsure each new location is delivered with consistent execution, branding, and operational readinessContinuously improve setup processes to increase efficiency and scalabilityHands-On ExecutionAssist with on-site setup, troubleshooting, and adjustments as neededResolve operational or technical issues quickly to maintain showroom standardsTravel as needed to support new builds, upgrades, and audits across locationsQualifications3+ years of experience in operations, showroom management, facilities, or project coordinationStrong ability to manage vendors, contractors, and multi-location setupsHigh attention to detail with a focus on consistency and executionExperience with build-outs, physical spaces, or technical environments preferredAbility to balance hands-on work with oversight responsibilitiesStrong organizational and communication skillsWillingness to travel as needed