Service Category Specialist
We are seeking an experienced MRO Services Category Specialist to support sourcing, compliance, and contractor management activities related to Maintenance, Repair, and Operations (MRO) services. This role partners closely with internal stakeholders and third-party contractors to ensure compliance, reduce risk, and drive value across MRO service categories. The ideal candidate brings strong procurement experience, analytical skills, and the ability to collaborate across functions.
What You’ll Do
Serve as the primary owner for assigned MRO Services categories, ensuring consistent sourcing, spend management, and contractual standards
Partner with Operations, Finance, Safety, HR, Legal, and Compliance teams to align procurement strategies with business needs
Manage contractor onboarding and compliance, including collecting and maintaining certificates of insurance, safety records, rate sheets, and related documentation
Support sourcing initiatives by participating in sourcing teams, scheduling meetings, conducting analysis, gathering internal requirements, and researching market conditions
Analyze supplier proposals and market data to make data-driven sourcing recommendations
Lead or support negotiations on pricing, commercial terms, service levels, and risk allocation
Monitor and manage supplier performance through KPIs, scorecards, business reviews, and corrective action plans
Ensure compliance with legal, safety, and operational requirements through structured governance and audit-ready processes
Support the use and improvement of digital procurement tools, including contractor compliance systems, timekeeping platforms, and e-sourcing tools
Act as a trusted procurement partner and change agent, helping drive continuous improvement and value creation
What We’re Looking For
Strong understanding of fixed-price and cost-plus labor rate structures
Proven financial, analytical, and cost/benefit analysis skills
Experience with eProcurement and procure-to-pay (P2P) systems
Advanced proficiency in Microsoft Excel, Word, and PowerPoint
Ability to manage multiple priorities in a fast-paced, collaborative environment
Customer-focused, solution-oriented mindset
Strong written and verbal communication skills
Ability to influence stakeholders without direct authority
Experience working in global or multi-site environments preferred
Education & Experience
Bachelor’s degree in Business, Finance, or a related field (or equivalent experience)
8+ years of professional experience
4+ years of purchasing or procurement experience, preferably within global organizations
Pay: From $34.00 per hour
Expected hours: 40.0 per week
Work Location: In person