Business Office Manager
Occupations:
General and Operations ManagersAdministrative Services ManagersSocial and Community Service ManagersFirst-Line Supervisors of Office and Administrative Support WorkersBusiness Operations Specialists, All OtherIndustries:
Office Administrative ServicesBusiness Support ServicesOffice Furniture (including Fixtures) ManufacturingOffice Supplies, Stationery, and Gift RetailersCommercial and Service Industry Machinery ManufacturingJob DescriptionThe Business Office Manager manages the business office, front desk, telephones, community files and records, and provides leadership to the Community in the absence of the Executive Director.ResponsibilitiesMaintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive DirectorMaintain current resident business files and leases. Maintain Community census data and Medicaid reimbursement, if applicableMaintain confidentiality of information received regarding the Community, employees, and residentsObtain and maintain all required employee paperwork and manage the employee files.Coordinate and maintain employee benefits program. Track employee training to ensure that all employees receive orientation and on-going trainingSupervise front desk staff and any other administrative support staff. In smaller communities, cover the reception desk when at the community. Provide a backup for receptionist at larger communities. Oversee the telephone training and quality assuranceServe as Manager on Duty in the absences of the Executive Director