Dental Office Administrator

Overview Who are we? We are a top-rated pediatric dental office located in Spring.W e treat every patient like a VIP and are known for our skilled dentists, dental specialists, and an accommodating and friendly staff. Are you ready for an exciting job? We are looking for an extremely upbeat, high energy, friendly, enthusiastic, intelligent, and hard-working person for this role. This position mixes a combination of Guest Services, Front Desk, and Marketing/Public Relations. We are seeking an individual with a “retail mentality” that can bring a “How can I help you?” approach to our dental office. Prior retail experience is preferred but not required. An outgoing and friendly personality with exceptional customer service is A MUST! Dental knowledge is required (2+ year’s minimum)!This position is known as the Guest Services Coordinator. Here are some of the dutiesthat this position will be responsible for: *Providing exceptional customer service (A MUST!!) *Answering new patient calls *Responding to new patient emails *Scheduling new/current patients *Maintaininga Customer Lead Sheet–training to be provided *CRMS (Customer Relations Management System) –employee will be trained to use this software *Emailing new patient paperwork packets *Checking all new patients insurance benefits *Greeting new/current patients *Offering patient amenities (such as a coffee, cold beverage, etc.) *Assisting new patients with forms and check-in * Liaison between front and back of office *Assist with marketing projects and special events/public relations *New patient “Thank You” letters *Sending “ThankYou for Referring to Us” letters * Has a great communication skill to retain the customers * Provide steady and full schedule for the providers * Treatment plan presentation and High skill in Case acceptance. This is currently apart-time position, with the potential to become full-time based on necessity. We are looking for someone who is seekinga long-term career and is interested in being with our company for many years. If you are that person, please email us your resume. Pay: $17.00 - $23.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person