Hydro/Descale Technician

Are you ready to join a dynamic team that values hard work, continuous learning, and making a positive impact on customers' lives? Look no further!At Rite Way, we pride ourselves on offering the best solutions and service to meet our customers' needs, all while fostering a supportive and collaborative work environment. We believe in investing in our employees - providing ongoing training and development opportunities to cultivate the best talent and technical expertise in every market we serve.In addition to a competitive salary and benefits package, we offer:A culture that values effort and rewards results Health, dental, and vision insurance with low employee contributions 100% company-paid healthcare coverage available for employees Paid vacation and sick time plus seven paid holidays each year 401(k) retirement savings options with company match Affordable supplemental insurance offerings including accident, life, critical illness, and disability Weekly pay If you are passionate about helping people improve their homes, have a strong work ethic, and enjoy working both independently and as part of a team, we encourage you to apply. Please note that this role may require working in diverse and potentially uncomfortable indoor and outdoor environments.This is not the right fit for you if you are not looking for a long-term career or are unable to consistently demonstrate an exceptional work ethic, including excellent attendance. We value teamwork and those who enjoy working as part of a team will thrive in this role.Job SummaryAs a Hydro Jetter Technician, you will operate high-pressure water jetting equipment to clean and clear blockages in pipes, sewers, and drains. Your role is crucial in maintaining our clients' plumbing systems' functionality and efficiency.Reports ToSewer ManagerDuties & ResponsibilitiesOperate and maintain state-of-the-art Hydro jet equipment. Clean sewer and secondary drain lines on residential and commercial buildings with high-pressure water. Inspect drain piping with camera equipment to verify the completion of the job. Understand how complete drain systems function to troubleshoot and resolve issues effectively. Perform routine maintenance on jetting equipment to ensure it is in good working condition. Accurately diagnose and troubleshoot plumbing issues. Work independently or as part of a team to complete jobs efficiently and safely. Communicate with clients to explain the work and provide exceptional customer service. Adhere to all safety guidelines and company policies. Complete required documentation and reports for each job. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned. Competencies for SuccessCustomer Focus Communication Dependability & Productivity Interpersonal Skills Organization Skills Quality Results Orientation Decision Making Credibility Job Knowledge Self Development Strategic Thought Teamwork Technical Skill Required Skills & AbilitiesPrevious experience operating jetting equipment or similar machinery is preferred. Knowledge of plumbing systems and common issues related to blockages. Ability to work in various weather conditions and confined spaces. Strong problem-solving skills and attention to detail. Valid driver's license with a clean driving record. Excellent communication and customer service skills. Ability to lift heavy equipment and perform physically demanding tasks. Education & ExperienceProven experience as a Hydro/Descale Technician or in a similar role. Strong knowledge of sewer and drain systems, plumbing codes, and regulations. Physical DemandsMust be able to lift, lower, push, and pull objects of up to 50 lbs. unassisted. Must be able to continually stand, walk, climb, ascend/descend ladders, bend, stoop, crawl, and crouch, frequently in tight spaces, for extended periods of time, in indoor and outdoor conditions. Must be able to continually use hands/fingers to handle, feel, utilize tools, and operate machinery. Work Environment & ConditionsField environment including interior and exterior of customers' residential properties. May require exposure to weather conditions, dusts, and mists that may be present while working outdoors. Exposure to chemicals may occur. Use of personal protective equipment including but not limited to safety-footwear, goggles, gloves, shield, mask or respirator, and hardhats may be required. Must be able to drive a company vehicle and possess a valid driver license and insurable driving history. Must pass background screen, drug test, and motor vehicle records check. Work ScheduleTypically Monday thru Friday between 7am and 5 pm Remote Work EligibilityNot Eligible Travel RequirementNoneEqual Opportunity Employment StatementRite Way is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.