Practice Administrator

Practice Administrator OpportunityJoin a mission-driven organization transforming senior care. At Home Harmony, we are redefining how seniors experience healthcarebringing high-quality, compassionate medical and personal services directly into the home. Based in Richmond and expanding rapidly across Virginia and beyond, our integrated care model blends home-based primary care, long-term care pharmacy, advanced dementia support, and in-home personal care.Our mission is simple but powerful: help medically complex seniors remain safe, comfortable, and thriving where they want to beat home.The OpportunityWe are seeking a dynamic, strategic Practice Administrator to lead operations for a highly complex, fast-growing home-based primary care practice in Richmond, VA.In this role, you will oversee a large, multidisciplinary team supporting:15+ providers20+ nursesLab Technicians, Medical Assistants, Community Health Workers, and moreThis is a high-impact leadership position for an experienced operator who thrives in complex, decentralized healthcare environments and understands how to align clinical excellence with operational and financial performanceespecially within value-based care models and ACOs.You will report directly to the Senior Vice President of Operations and collaborate closely with leadership across finance, technology, and marketingallowing you to stay focused on driving operational excellence and growth.What You'll DoOperational LeadershipLead day-to-day operations of a multi-disciplinary, field-based care modelDrive seamless coordination across clinical and support teamsDesign and implement scalable workflows to support rapid growthMonitor and optimize KPIs related to access, quality, patient satisfaction, and costTeam Leadership & CultureInspire, coach, and develop clinical and administrative leadersBuild a collaborative, mission-driven culture focused on exceptional patient carePartner with clinical leadership to optimize staffing and workforce utilizationValue-Based Care & ACO PerformanceAlign operations with value-based care strategies and ACO initiativesDrive performance across quality metrics, utilization, and cost of careCollaborate cross-functionally to succeed in risk-based contractsClinical Operations SupportPartner with medical and nursing leadership to ensure high standards of careEnhance care models for medically complex, homebound populationsEnsure regulatory compliance and adherence to best practicesTechnology & SystemsOptimize use of Athena EMR (preferred)Improve workflows, documentation, and reporting through technologyStrengthen data integrity to support quality and financial outcomesFinancial ManagementOversee resource allocation and cost controlsPartner with finance on forecasting and performance improvementBalance operational efficiency with exceptional patient careWhat You BringBachelor's degree required; Master's (MHA, MBA, or related) preferred810+ years of progressive healthcare operations leadershipProven success managing complex care delivery organizationsDeep experience with ACOs and value-based care modelsStrong understanding of clinical workflows and healthcare regulationsExperience with Athena EMR preferredDemonstrated ability to lead large, multidisciplinary teamsKey Strengths for SuccessStrategic thinker with strong execution skillsInspiring leader and team builderData-driven decision makerFinancial and operational acumenChange management and process improvement expertiseExcellent communicator and collaboratorWhy This Role MattersThis is more than an operations roleit's a chance to shape the future of senior healthcare.You'll lead a model that:Serves high-risk, medically complex patientsImproves outcomes while reducing cost of careAllows patients to age safely and comfortably at homeIf you're driven by purpose and ready to lead at scale, this is your opportunity to make a lasting impact on patients, families, and the healthcare system itself.