Billing and Collections Coordinator

It’s more than what you do: it’s how you do it. That’s why O’Melveny is counsel of choice to an ever-expanding list of market leaders. Opportunity at O’Melveny means working alongside dynamic and team-oriented colleagues on evolving legal and business issues and opportunities for prominent clients around the world. It’s a place to build a rewarding career by tackling new challenges; being appreciated, included, and supported; and creating lasting connections.With approximately 850 lawyers on three continents, more than 80 practice and industry service areas, and strong cultural ties to its 17 locations, O’Melveny is a global law firm with a local feel. At our core, you’ll find a dedication to excellence, a drive to lead and innovate, and a deep sense of civic responsibility.So, tell us. What do you want to achieve? Visit us at www.omm.com; learn more in our firm at-a-glance; and find us on LinkedIn, Facebook, Instagram, and YouTube.O’Melveny has an immediate opening for a Billing and Collections Coordinator to support our Finance department. This position will be based in any of our West Coast offices. The Billing and Collections Specialist serves as the primary contact for assigned partners/clients and is responsible for the active administration of all facets of the billing and collection function. Specific responsibilities may include reviewing and maintaining billing memos, coordinating the processing of the bills, preparing and assembling the bills and attachments, sending bills to the client, and following up with partners/clients regarding outstanding invoices. Electronic billing is a core function of the Billing and Collection Coordinator’s responsibilities, and the ideal candidate will bring a strong understanding of legal terminology and processes to ensure the accurate maintenance of billable time and expenses.The salary range in CA for this role is $85,000 - $100,000 and represents the firm’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, and location.Essential Duties And ResponsibilitiesReview and Maintenance of Billing MemosReview billing memos on a monthly basis, time and expenses for narrative corrections, transfers and miscellaneous maintenance, and finalize invoices.Maintain familiarity with legal terms, processes, and the nature of the legal work being performed on the individual matters.Communicate frequently by telephone with attorneys, paralegals and assistants, requiring excellent communication and interpersonal skills.Maintain familiarity with any special billing requirements of the assigned clients/files and ensure compliance with these requirements.Electronic BillingPrepare the LEDES file for submission to the client, including reviewing the file to maintain accuracy and compliance with the client’s billing guidelines. This involves frequent follow-up with the client, as well as with the partners and assistants.Coordinate and resolve E-billing issues for assigned clients.Ensure timely and helpful communications are being sent to the appropriate parties, with the data needed to resolve an issue clearly identified and communicated efficiently and effectively.Proactively monitor E-billing progress, including status reporting in E-billing systems, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects.Ensure that all E-billing issues, including deductions, are monitored and resolved in a timely manner, and provide submission and problem-solving assistance where needed.CollectionsManage the collection process for all assigned clients, including preparation of inventory emails, regular review of outstanding A/R, consistent follow up with responsible partners or assistants, understanding/documenting partner preferences and methods, consistently updating firm databases with partner responses, monitoring E-billing systems and reporting as needed.Conduct follow-up requests to partners thoughtfully and strategically, taking into account previous communications and responses to minimize repetition and create confidence in the collection process.Knowledge, Skills And ExperiencePrior billing experience, preferably in a law firm environment.Ability to effectively communicate with all levels of personnel and work effectively under pressure.Excellent attention to detail.Outstanding written and verbal communications skills, excellent organizational skills and the ability to strategize, multi-task and prioritize.Highly motivated with an exemplary customer service mindset. An ownership mentality, a commitment to proactive communication and exceptional follow-through skills are absolutely essential for success in this position.Strong technical proficiency required, including high-level Excel skills, experience with third-party E-billing software, and an ability to leverage technology in work processes. EbillingHub experience and knowledge of Elite is preferred.Highly flexible, and committed to quality, customer service, teamwork and supporting Firm and department goals in a fast-paced environment.A college degree is preferred; college courses in accounting, business or related field are a plus.We offer an excellent salary and benefits package. For more information, or to be considered for this position, please apply online at www.omm.com. Response will be given to candidates who closely meet our qualifications. EOE M/F/D/V. No phone inquiries please.