Associate Field Service Technician

The Associate Field Service Technician is a field-based, hands-on role focused on the physical installation and deployment of technology systems. This position plays a critical part in delivering projects by supporting Field Service Technicians and Senior Field Service Technicians with on-site work.This is an ideal role for individuals with experience in low-voltage cabling, electrical apprenticeships, or field installations (e.g., cable technicians, structured cabling installers, AV installers) who are looking to grow their career within the IT and professional services space.You will be working in live client environments, building, installing, and supporting the physical infrastructure that powers modern workplaces.What You’ll Be Doing (Core Responsibilities)Run and terminate low-voltage cabling (Cat5e/Cat6, fiber, etc.)Mount and install equipment, including TVs, cameras, access points, and other hardwareAssist with server rack builds, cable management, and hardware installationSupport network and AV deployments in office and commercial environmentsUse power tools and hand tools safely and effectively on job sitesWork at heights (ladders/lifts) and in tight spaces when requiredMaintain clean, organized, and professional job sitesSupport project teams in completing installations on time and to a high standardShadow senior team members and progressively take on more responsibility in the fieldWhat We’re Looking ForWe are specifically looking for candidates with hands-on, physical installation experience.Strongly Preferred Backgrounds:Low-voltage / structured cabling technician (e.g., ISP, telecom, or contractor experience)Apprentice electricianAV installer or field technicianExperience with commercial or residential installationsCore Requirements:Comfortable using power tools, drills, ladders, and installation equipmentAbility to lift 50+ lbs and perform physical work throughout the dayComfortable working on ladders, lifts, and in ceilings or tight spacesStrong work ethic and reliability in a field environmentWillingness to learn and grow into more technical responsibilities over timeAbility to follow directions and work effectively as part of a teamBasic understanding of technology or interest in IT systemsValid driver’s license and reliable transportation to job sites