Entry Level - Customer Service (Work From Home)

Our team focuses on helping individuals and families gain access to benefit programs that provide additional financial protection. These programs are made available through partnerships with thousands of labor unions and associations across North America, serving members who want dependable coverage that can remain in place long term.For more than six decades, these benefit programs have helped support working households by offering solutions that extend beyond standard workplace coverage.Key Responsibilities In this role, you will assist individuals who are interested in learning more about available benefit options. Typical responsibilities include:Communicating with members through both inbound and outbound phone conversationsScheduling virtual meetings with individuals who request information about benefitsExplaining available coverage options in a clear and personalized mannerHelping clients complete digital applications and required formsMaintaining organized and accurate records in compliance with internal processesParticipating in ongoing coaching, training, and professional developmentIdeal Candidate This opportunity is well suited for individuals who enjoy working with people and delivering excellent service. Successful candidates typically demonstrate:Clear and professional communication skillsA positive, solutions-focused mindsetPrevious experience in customer support, service, or sales (helpful but not mandatory)The ability to stay organized and work independently while collaborating with a teamComfort using common online tools and computer systemsLegal authorization to work in either the United States or CanadaWhat You Can Expect A full health and wellness benefits packageFully remote work environmentFlexible scheduling options that allow for work-life balanceWeekly earnings with additional monthly performance incentivesEligibility for annual company-sponsored travel experiences to destinations such as resort locations and major citiesInterested in Growing With Us? If you're looking for an opportunity that offers flexibility, career growth, and the chance to help others, we encourage you to apply and learn more about joining our team.Powered by JazzHR