Front of House Shift Leader

Night-time availability strongly preferred.The Shift Leader role at Chick-fil-A Paramus is responsible for all operational activities associated with the front of the restaurant, including order taking and fulfillment, running a shift smoothly, cash management, drive-thru operations, hospitality and team member development. The Shift Leader is prepared to execute daily operations with a high degree of excellence across the above mentioned operational activities. This position supports the position of the Front of House Ops Lead. This role sets the standard for "Operational Excellence" and leads by example while mentoring and developing the team members.Hourly Pay: starting at $20/hr.Job Type: Full-timeShift Leader Benefits:Complimentary uniformsEvery Sunday OffOccasional teamwide eventsScholarship & tuition-reduction opportunitiesAccrue up to 40 hours of Sick TimeAccrue up to 40 hours of Paid Time Off (Full Time TMs)Health insurance (after 1 year tenure)401(k) matching (after 1 year tenure)Responsibilities Include:Deliver a remarkable dining experience for all guestsDevelopment of Team Leader and Team Member behaviorsMaintains and develops a sense of urgency that creates a surprisingly fast serviceExecution of systems that ensure a refreshingly clean and safe environmentMaintains work environment that ensures and promotes food safetyVigilant attention to the organization and appearance of the Front of HouseCash management operationsDeliver daily performance reports to Leadership TeamCoaches, evaluates, and holds accountable Front of House Team MembersResponsible for Opening and/or Closing of RestaurantLead shift of 20-30 Team Members at a timeOwnership of meeting goals and setting recordsAble to fulfill operational needs in the restaurant at a high levelRequired Qualifications:1 Year in Restaurant Leadership Role or EquivalentAvailable to work 3 evenings per week and 3 Saturdays a monthStrong analytical and problem solving skillsExperience in operations within customer service industryDesired Qualifications:Drive-Thru ExperienceThis person must be skilled in time management.This person must be self-directed and highly organized.This person must be able to delegateThis person must be punctual and detail orientedCore Characteristics:Servant LeadershipPlaces others before selfCreates opportunity for other people to achieve successAssumes responsibility and does not shift blame to othersEmpathizes with members of the team to lead from a place of trustOrganizationStrong communication/verbal skillsAbility to have situational awareness to organize and reallocate priorities as neededStrong attention to detail within the restaurantGrowth MindedActively works to develop Shift Leader team, and ensure leadership is growing future leadersHas an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellenceConstantly seeking improvement in experience and efficiency to grow sales of the restaurantClearly communicates vision to the team so it is both heard and comprehendedCommunicates with language that demonstrates positivity, clarity and empowerment to the teamRestaurant type:* Quick service & fast food restaurantWeekly day range:Monday to FridaySaturday, RequiredSundays off, guaranteedAbility to commute/relocate:* Paramus, NJ: Reliably commute or planning to relocate before starting work (Required)Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.