Bilingual Customer Service Representative

Ability to effectively communicate and build strong partnerships with newer employees.Basic computer skills and knowledge of database software.Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.Demonstrated attention to detail, organizational skills, and time management skills.Ability to work a flexible schedule to meet the needs of the business and performance requirements.Friendly and professional demeanor.Excellent communication and interpersonal skills.Ability to remain calm in stressful situations.Supplemental insurance knowledge and licensing is a plus.Bilingual language proficiency is a plus.Bilingual skills (verbal, written, read) in Spanish a plus