Remote SaaS Service Delivery Manager

A cloud software company based in San Ramon is seeking a Service Delivery Manager to build and maintain customer relationships. This role involves managing Day 2 operations, service performance, and governance. The ideal candidate has 5+ years of experience in ITIL Process Design, strong communication skills, and a background in SaaS Managed Services. The position supports a hybrid work model for local candidates and is fully remote for those outside the area.#J-18808-Ljbffr