Catering Sales Manager

Come work at The AT&T Hotel and Conference Center as our next Catering Sales Manager!Scroll down to find direct link to apply with COMPASS GROUP & FLIKPrinciple Responsibilities & Position Purpose:Represents the property in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts, while consistently striving to maximize revenue food and beverage, public space, and ancillary products and services.Essential FunctionsRepresent hotel by soliciting, responding to and negotiating with persons requiring food and beverage services on-site and off-site (UT Campus), based upon market segment and account files assigned by the Director of Sales (and Marketing)Represent property in significant interactions dealing with customers relative to catering sales and operational questions, concerns, and issuesNegotiate contracts with customers and third party agenciesInitiate the preparation of proposals and/or contracts to advise prospective customers primarily of the food and beverage cost, on-site banquet space and/or banquet date, space and rate availability. Develop and quote prices for same. Strong focus on custom menusEngage in outside sales activities to discover business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market)Direct site visits for respective accounts and participates in tradeshows, industry and customer eventsAttend weekly catering departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, revmax, etcConduct site inspections with potential customers, visiting meeting space and banquet facilities, as well as other property facilities. Mandatory adherence to FLIK's Platinum Service process on a daily basis. To include Platinum Service Standards, Great Elements of Customer Service, and the “To BE” PhilosophySupportive FunctionsIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITYThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.Basic Property product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinancesBasic knowledge of the property structure/layout and how all departments interactBasic knowledge of various types of set up styles used in the meeting roomsBasic knowledge of audio visual equipment, telecom equipment, lighting and room temperature controlExtensive knowledge of banquet menusExtensive knowledge of market and related meeting industryAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflictsQuantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculationsProficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi (or in house sales system), Market Vision, Internet and IntranetAbility to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materialsPossess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etcAbility to complete a contract in compliance with all checklists, standards and property policiesInterpersonal skills to provide overall guest satisfactionQUALIFICATION STANDARDS EDUCATIONHigh School diploma required. A college degree (2-year of 4-year) is highly preferred.Experience Licenses Or CertificatesPrior knowledge of hotel operations or previous hotel experience (Sales or Front Desk) highly preferredGROOMINGAll team members must maintain a neat, clean and well-groomed appearance (specific standards available).OtherAdditional language ability preferred.TO BE OFFICIALLY CONSIDERED, COPY/PASTE THIS LINK TO APPLY DIRECTLY WITH COMPAS GROUP (FLIK): https://jobs.compassgroupcareers.com/job-invite/1400157/The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:Paid Vacation Days (after 90 days of employment)Annual Merit Increases11 Paid HolidaysRide the Bus for FreeFree Daily Shift Meals- yum!Lockers & Locker Rooms with ShowersDiscounted Monthly UT Garage ParkingDiscount Gift Shop offeringsReferral Bonus $We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.Powered by JazzHRE2waFYBqD1