Medical Gas Project Management Coordinator

Your roleBeaconMedaes is seeking a Medical Gas Project Management Coordinator to join our team. As a Project Management Coordinator you will be responsible to develop and maintain excellent working relationships with our customers. You must be able to communicate with customers over email, via phone, and in person, acting as the voice of the customer - collecting feedback, solving issues and caring for them. This role is based in Rock Hill, South Carolina and reports to our Project Management & Customer Service Supervisor.Responsibilities include the following-Develop and maintain a good working relationship with customers Perform general order Intake functions Answer incoming phone calls and e-mails from customers, salesman and manufacturer representatives Respond to inquiries regarding ship dates Prepare submittals to include specifications, installation drawings, general assembly drawings and electrical drawings for projects as requests are received. Coordinate preparation of submittals on special design equipment with the engineering department Maintain a record of all submittals Prepare O&M manuals Document the quote system when submittals and O&M manuals have been prepared and shipped Provide support as necessary to project managers and serve as a back-up to project management team when colleague is out of office Participate in employee development programs including product and application training, business and personal development. Provide feedback on market conditions and make recommendations for product and procedure improvements.To succeed, you will needExperience- 2+ years of experience in a sales support role Experience working in a fast-paced customer-focused environment Skilled in working with customers Operational experience in our customer service center and product knowledge is a plus NFPA 99 is a plusEducation- High school diploma, some college preferredSkills-Must demonstrate the ability to work independently and as part of a team, demonstrating self-motivation and initiative when working alone, while also being an effective collaborator in a team setting Must have excellent organizational, interpersonal, verbal/ written communication and problem-solving skills Must be able to effectively manage multiple priorities with adaptability, maintaining a positive attitude and a strong commitment to delivering exceptional customer service Must be proficient in Microsoft 365, including Word, Excel, Teams, One Drive Must be proficient working with Adobe Acrobat Knowledgeable about the BeaconMedaes Quote System and SAP Self-reliant under pressure, effectively able to manage high-pressure situations Trustworthy, honest, and responsibleTravel may be required on rare occasion.In return, we offerHere at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable- and innovation is a huge part of our lifeblood. Our brand promise, “Life is in the Details,” represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient — and we aim to ensure that every solution we provide is up to the standards that we would want for them.Further, we know that the longevity and success of BeaconMedaes would not be possible without our people — the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity.At BeaconMedaes We Offer Attractive Benefits Including Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan Health insurance/ Dental insurance/ Vision insurance Paid time off Life & Disability insurance plans Various wellness programs Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc. We offer education assistance after 1 year of employment Opportunities for professional development We provide a collaborative, inclusive, and flexible work environmentStart your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive.BeaconMedaes LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please contact the HR team at 803-817-5600 or medgas.jobs@beaconmedaes.com on a case-by-case basis.Job locationThis role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our BeaconMedaes Customer Center in Rock Hill, SC.Contact informationTalent Acquisition Team: Geetika TewariLife is in the DetailsBeaconMedaes has been the center of the medical gas world for more than 70 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina.Learn more at www.beaconmedaes.com