Regional Manager
Qualified Applicants will reside in MT, WY, SD, UT, CO, NM
The Regional Property Manager is accountable to protect, maintain and enhance the value of real estate assets in order to maximize the owner's financial return and for the benefit of the tenants, consumers and the community. This is accomplished by direction and coordination of the center's operational activities, leasing and marketing. This incumbent represents the property owner to both the tenants and the public.
Essential Job Functions
Leadership
Lead property staff.
Assign duties to staff members within scope of employee’s Job Description
Provide guidance, mentorship, and support when necessary.
Disseminate communications to team members as specified from corporate directives.
Assess quality of work performed by team members and provide constructive feedback or praise when necessary.
Ensure all employees participate in and complete required training; provide training when and where necessary.
Provide support for conflict resolution to team members.
Create a positive company culture for employee retention.
Generate and maintain team schedules.
Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
Operations
Adhere to company policy and procedure manual and Federal Fair Housing requirements during all phases of the prospect/resident lifecycle, from participating in determining marketing strategies with the corporate office to initial prospect inquiry through resident move out (i.e. touring, application processing, security deposits, rental rates, lease administration, residents’ complaints, legal processes, lease renewals, etc.)
Ensure the accurate and timely processing of all tenant files.
Coordinate with Compliance Team to approve all lease documents and forms, ensuring all are accurate and complete.
Attend training in subjects determined by corporate offices.
Preform regular property inspections to maintain safety and curb appeal; identify and assess any maintenance issues and communicate directly to Property Manager.
Understand and comply with the provisions set forth in the Property Management Agreement
Review daily/weekly/monthly reports as required by Director; maintain communication with invested parties on status of property.
Promptly report property liability claims, employee workers compensation claims, and property loss claims according to company policies.
Approve payroll for review by Regional Property Manager for all staff members, including commissions and bonuses when/if applicable, in an accurate manner.
Advocate risk management initiatives for prospects, resident and employee safety.
Ensure that all vendors are compliant according to company policy prior to receipt of goods or services.
Ensure successful delivery of property maintenance services and adherence to timeliness and quality standards as set forth by the company.
Financial
Maximize property financial performance by implementing procedures that effective collections and revenue growth strategies, expense management and retention programs.
Guide on site team through the annual property budgeting process.
Other Functions/Responsibilities
Work with corporate office to determine property maintenance strategy of utilizing vendors and maintenance personnel to maximize revenue for the property and periodically solicit bids for services as required to meet this requirement.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Adhere and ensure compliance to all Fair Housing laws.
Keep abreast of new technologies, systems and procedures related to property management.
Position Preferred Qualifications
Fair Housing Certification within the past year
1 to 3 years experience in affordable housing
LIHTC Certification
Familiarity with Realpage products
Position Required Qualifications
High school diploma or equivalent is required.
Basic understanding of financial statements and operating budgets.
Able to successfully operate all basic office equipment – Computer, printer, check scanner, etc.
Knowledge and understanding of local, state and federal Fair Housing, Landlord/Tenant and employment laws.
Ability to read, write, understand and communicate in English.
Familiarity with computers and the willingness to learn new hardware and software- Microsoft, Suite, etc.
Ability to make immediate decisions to resolve problems using common sense while maintaining the integrity of company policy.
Ability to work successfully with a variety of personality types and successfully resolve conflict with potential and existing residents, as well as employees.
Must possess strong leadership, management and delegation skills.
Exhibit overall dependability to be able to consistently meet deadlines.
Ability to communicate in a professional manner.
Ability to source, interview, train and manage a team.
Skillful in organization, prioritization, and time management. Able to handle multiple projects simultaneously.
Ability to use discretion and maintain confidentiality.
Required to maintain a regular schedule which may require working overtime, weekend and non-traditional holidays. Additionally, when required, be on-call and provide assistance during staffing deficiencies.
Occasional travel may be required.
Working Conditions and Environment
Employee must be able to lift and or move, up to 25 pounds.
Stand/walk/sit for long periods of time.
Climb stairs.
Ability to work well under high-pressure situations.
Ability to work both autonomously and professionally with individuals at all levels of the organization.
Requires flexibility in a dynamic work environment.
Driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license and proof of automobile insurance
Other licenses or certifications may be required dependent on State/Local laws and/or property needs