Operations Specialist

CFS is currently engaged with a client to identify an Operations Specialist for their growing department.Why Work Here?They just acquired another company that will double their revenueDirect exposure to compliance, risk, and high-impact initiativesHighly structured onboarding with hands-on training and mentorship from managementDedicated leadership that has been with the company since they were a start upStrong employee benefits and vacation time, they are focused on providing Work Life balance!Responsibilities of the Operations Specialist:Analyze customer accounts and transaction activity to identify errors, fraud, or compliance issuesDeliver excellent customer service, resolving account access, transaction, and product inquiries by phone and emailThe Operations Specialist is responsible for reconciling accounts to detect and resolve discrepanciesThe Operations Specialist will assist with special projects and ad hoc tasksPreferred Qualifications of the Operations Specialist:Prior experience working in a bank is requiredThe Operations Specialist must have excellent verbal and written communication skillsSalary is $45,000-70,000