Population Health Coordinator

Healthcare Without RivalPremise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Full-Time Population Health Coordinator to join our team in Orlando, FL! The Key Health & Wellness Center provides care for DigiKey employees and their family members.This is a fully remote position with a schedule of Monday-Friday 8am-4:30pm.Essential FunctionsUtilizes verbal and written communication skills to develop rapport and trust with membersPerforms member outreach via telephone, secure messaging, and/or other approved communication methodsMonitors internal work queue and other reports to contact and schedule members where appropriateDocuments outreach touchpoints and relevant notes into the electronic medical recordConsults with other members of the healthcare team to solve problems and seek adviceMaintains member privacy and confidential member informationMay require other duties as assignedAdditional skills that may be required:Collaborates with client, digital wellness center and care managers to coordinate and promote health and wellness programsComfortable using ExcelJob RequirementsHigh School Diploma or GED required2 years’ experience working in the healthcare environment2 years’ working in outreach or in the community with people who have medical and/or behavioral health conditions, social and interpersonal complexities impacting their lives.Prior experience with using electronic medical recordPreferred ExperienceAssociate’s Degree or equivalent work experience preferredCompletion of a Medical Assistant training program preferredWork-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.