Merchant Services Onboarding Specialist

Overview: We are seeking a detail-oriented Payments Operations Specialist to support high-volume transaction processing within a financial services environment. This role is focused on the back-end movement of money, including payment processing, transaction flow, and settlement activities. The ideal candidate will have experience within a bank, financial institution, or payment processor and thrive in a structured, high-volume, data-driven environment.Key Responsibilities:Process and manage high-volume payment transactions, ensuring accuracy and timeliness Support end-to-end transaction flow, including settlement, acquiring, and movement of funds between banks and merchants Own and manage daily processing queues, maintaining productivity and quality standards Perform detailed data entry and validation across multiple systems Support internal teams, including sales and account management, with backend operational tasks Assist with onboarding new accounts, including setup and data processing Review and resolve transaction discrepancies, including chargebacks and fraud-related items as needed Adhere to compliance, risk, and operational procedures within a regulated financial environment Required Qualifications:Experience within a bank, financial institution, credit card company, or payment processor Background in payments operations, transaction processing, or financial data entry Proven ability to handle high-volume, repetitive processing work with strong attention to detail Experience owning a workflow or queue in a production-based environment Strong job stability and commitment to long-term employment Comfortable working in a structured environment with mandatory overtime as needed Preferred Qualifications:Experience in merchant services, payment processing, or transaction “rails” Background in fraud, disputes, or chargeback processing Experience supporting sales or account teams in a back-office capacity Familiarity with customer onboarding and account setup processes What We’re Looking For:Candidates who enjoy repetitive, process-driven work and take pride in accuracy Individuals with a strong understanding of financial processes and money movement Team players who can support internal stakeholders while managing independent workloads Professionals seeking a stable, long-term opportunity in a structured environment