Help Desk Analyst - IT Support (ServiceNow, NIH)
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Evolver, LLC is seeking an IT Service Desk Analyst I to support our NIH customer in Bethesda, MD. The role involves initial contact for IT support, problem solving for various software and hardware issues, and working within the ServiceNow system to maintain detailed logs. Ideal candidates should have a degree in computer science and at least 5 years experience in IT support, along with strong analytical and communication skills. Competitive benefits are provided, including health, dental, vision insurance, and a 401(k).
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