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Senior Workers' Compensation Claims Examiner (FULL Remote - Contract) - CA

Senior Workers' Compensation Claims Examiner (FULL Remote - Contract) - CAPay Range: $50.25/hour - $55.89/hour depending on candidate experienceImmediate need for a full-time Senior Claims Examiner to support our clients' workers' compensation offices and can be located anywhere in the state of California, The schedule for this position is Monday-Friday at 37.5 hours a week with the option of a flex schedule.Job DescriptionThe Senior Claims Examiner will adjust workers’ compensation claims from inception through settlement and closure, ensuring timely processing of claims and payment of benefits, managing, and directing medical treatment, setting reserves, and negotiating settlements. The Senior Claims Examiner will adjust workers’ compensation claims from inception through settlement and closure, ensuring timely processing of claims and payment of benefits, managing, and directing medical treatment, setting reserves, and negotiating settlements.ResponsibilitiesThe candidate should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned:Establish contact with employer to review issuesRespond to inquiries from the employer, employee, doctors, and attorneysEstablish and maintain appropriate reservesReview legal correspondence and medical reportsEvaluate and approve medical procedures and treatmentAdminister benefits and ensure appropriateness of all paymentsInvestigate coverage, liability, and monetary value of claimReview medical and legal bills for appropriatenessDiscuss appropriateness of medical treatment with medical case managerDetermine compensabilityMonitor and assist litigationNegotiate settlement of claim, liens, rehabilitation plans, etc.Prepare and present reports to clientsAppropriately close claimsHelp resolve client billing and payment inquiries Investigate complaints from injured workersDocument and code the claim files and claims system with all relevant informationMaintain and update action plans within specified time framesProvide direction to Claims Assistants and Claims Technicians and assist with training, coaching, and mentoring as needed for them to support daily claims tasksContact with employers, employees, attorneys, doctors, vendors, and other partiesProvide customer service and support to clients and claimantsWork collaboratively with attorneys to draft settlements and assist with litigation strategiesNegotiate settlementsAuthorize and negotiate cost of medical treatment and suppliesInternal communication with staffPrepare professional, well written correspondence and other communicationsPosition Qualifications:The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations.High School Diploma or equivalent (GED) required for all positionsAA/AS or BA/BS preferred but not requiredMust possess a current Experienced Indemnity Claims Adjuster Designation, provided by an insurer, as defined in California Code of Regulations, Title 10, Chapter 5, Subchapter 3, Section 2592.01(f)3+ years recent workers compensation claims handling experience requiredAt least 5 years of workers compensation claims experience preferredSolid knowledge of workers compensation laws, policies, and procedures’Completion of IEA or equivalent coursesProficiency in determining case value and negotiating settlementsUnderstanding of medical and legal terminologyMathematical calculating skillsWell-developed verbal and written communication skills with strong attention to detailExcellent organizational skills and ability to multi-taskAbility to type quickly, accurately and for prolonged periodsProficient in Microsoft Office SuiteAbility to learn additional computer programsReasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolutionSeeks to include innovative strategies and methods to provide a high level of commitment to service and resultsCompany operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company.Must be able to reliably commute to meetings and events as required by this position***JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.***#D720

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