Lead Patient Access Associate/Medical Assistant - Clinics

Job PostingLead Patient Access Associate/Medical Assistant - Clinics Full-Time (40 hours per week)Responsible for assisting with the direct daily operations of the clinic and in the delivery of coordinated care with the clinic and Dosher Memorial Hospital. The position involves customer service, attending meetings, message distribution, ordering supplies, and dealing with patient complaints. The position recipient must manage time efficiently and set priorities in order to meet deadlines. He/She is accountable for making sure all log books are kept up-to-date, all compliance is up-to-date, and supplies are ordered as needed. Perform administrative and certain clinical duties under the direction of the physician, nurse practitioner, or physician assistant. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by providerEducation:High School graduate or equivalentGraduate of an approved Medical Assistant program (preferred) or documentation of training/work experience equivalent to training of a Medical Assistant accredited programMust be certified within 6 months of hireCurrent BLS certificationPhysician office experience required three (3) to five (5) yearsExperience:Experience with ICD-10 and CPT coding proceduresFunctions of the Position (not an exhaustive list):Assist with monitoring and evaluating staff performanceEnsure patient records are current and accurateKeep track of equipment/devices and manage inventoryAssist with training of staff Escort patients to exam rooms and prepare them for providerInterview patients to obtain medical information and vital signsObtain insurance pre-authorizations for medications as specified by the providersAdditional Information Position Type : Full TimeShift : DayContact Information Megan Shrewsbury - HR ManagerHuman Resources924 N. Howe St Southport, NC 28461Email: meganshrewsbury@dosher.org Phone: 910-457-3801Fax: 910-457-7013