Customer Relations Representative - State Farm Agent Team Member

Responsive RecruiterBenefits:License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development401(k)About Our Agency:I'm starting my 20th year as an agent and my 33rd with State Farm. Over the years, I've built an agency focused on strong relationships, continuous learning, and long-term success for both our customers and our team. I'm a graduate of University of Oregon with a double major in Finance and Management, and I hold CPCU, ChFC, and CLU designations. I lead a team of six, and we pride ourselves on being a tight-knit group that genuinely enjoys working together. Our office offers a 401(k), flexible work schedules for the right people, and a strong bonus program that rewards performance with both additional time off and significant earning potential. I also make it a priority to take care of the team - whether that's keeping drinks stocked or providing a weekly team lunch. We maintain a friendly, team-oriented environment where learning and development are part of our everyday culture. Outside of the office, I've been actively involved in the community for many years, including 18 years with the Knights of Columbus. I'm looking for someone who values teamwork, is motivated to grow, and wants to be part of a supportive, positive environment. If you're looking for a place where you can build a long-term career while enjoying the people you work with, this could be a great fit for you.Role Description:As a Customer Relations Representative - State Farm Agent Team Member with Ed Forster - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Responsibilities:Manage customer inquiries and resolve issues.Maintain customer records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.Qualifications:Communication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.Compensation: $60,000.00 - $84,000.00 per yearReady to Launch Your Career?We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Ed Forster - State Farm Agent may be the right fit for you!About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.Our office is located in Frisco.Apply Now and Let Us Put You on the Path to SuccessState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.