Aquatics Manager
Job Title: Aquatics Manager
Pay Transparency: $25-$30 hourly (DOE)
Role and Responsibilities
The Aquatics Manager maintains high standards of customer service for the aquatics staff, delivering beyond our member's expectations. This person effectively manages all aquatics staff, programs and facilities to maximize participation, member retention, site profitability and new member recruiting.
Specific Responsibilities
Essential Functions
Recruit, train, and develop the aquatics team
Set schedule for aquatics team and be responsible for maintaining staff coverage
Manages and Creates Paid Programming
Responsible for all Aquatic Revenue Targets
Creates Swim Lesson Programing to meet various swim levels
Participates in Swim Lessons
Create, develop, implement and supervise all aquatic programming
Conduct instruction evaluations and coach instructors
Respond to member comments, feedback, concerns including comment cards
Maintains working knowledge of wellness and trends to provide effective information and support to members.
Conduct new employee and quarterly staff safety trainings
Administer emergency care to members and guests in need of assistance
Work as a TEAM with all other departments
Other duties and responsibilities as assigned by supervisor
Other Functions
Uphold Active Wellness written policies and procedures
Enforce policies fairly and consistently
Assist in managing department Operational Standards of Excellence (OSE)
Conduct staff operational and safety meetings and trainings
Prepare an annual budget for the department
Review, verify, and be accountable for department payroll submissions
Submits purchase orders or expense reports for any and all departmental purchases according to established club guidelines
Ensure all department staff members maintain appropriate certifications/licenses/permits as required by their role
Be knowledgeable about all programs and activities offered throughout the center
Assist with keeping the center well stocked and clean
Attend Active Wellness site meetings and trainings
Handle injury and illness and security incident reporting
Requirements:
Qualifications and Education Requirements
Minimum of 1 year experience teaching swim lessons.
Red Cross lifeguard certified
WSI preferred, but not required
Prior experience with computer programs.
Able to demonstrate proficiency in all six strokes: Freestyle, Backstroke, Breaststroke, Butterfly, Sidestroke, and Elementary Backstroke.
High school diploma or equivalent.
Must be detail oriented, organized and highly responsive with a commitment to customer service
Strong verbal communication skills
Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry
AED/CPR/First Aid Certified
Proof of citizenship or legal status
Physical and Working Conditions
Ability to take the responsibility for the health and safety of others
Ability to stand for several hours in a same shift; ability to lift 25 lbs
Fitness club environment
Must follow OSHA and Active Wellness safety standards
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Active Wellness LLC is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our locations or our website at https://www.activewellness.com/careers.