Unit Support Associate

Facility: Paulding HospitalJob SummaryThe Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas. Duties include, but are not limited to: cleaning of transportation equipment, proper handling of IV and O2 equipment, assisting with ambulation, stocking of supplies, verification of patient identification, use of scripting with patients, assisting with patients to and from imaging tables, use of AIDET, adherence to all policies. The USA must be able to work in a fast paced environment, which requires multi-tasking activities and ongoing communication with the appropriate Nursing and/or Radiology personnel. Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills. In addition, the USA will assist with filing physician transcription/dictation in all patient's electronic medical record.Core Responsibilities And Essential FunctionsTransportation of PatientsProper verification of patient identificationObtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon returnProper movement and transport of patientVerify that O2 and IVs are transported correctlyEnsure that proper handwashing and isolation technique is usedUtilizes proper body mechanics and lift equipmentClean equipment. Stock rooms as needed Associated task or activityDepartment ResponsibilitiesFiling/populating medical records and physician transcription/dictation in patients electronic medical record.Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record.Scans outside documentation into EMR as needed. Excellence in Customer Service by partnering with health care team, patient and familyProtects rights and dignity of patient at all timesMaintains confidentialityAnswers telephone and call lights promptly, notifies appropriate individual of need for follow-up.Resolves patient concerns e. Proactively offers assistance and comfort measures to patients and familiesPresent self in positive and professional manner and show sensitivity to concerns and needs of othersProvides patient care under the supervision of the Licensed staffProvides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assignedAssist members of health care team with care delivery as assignedTeam WorkSupports initiatives of the Health care teamParticipates in department performance improvement initiativesTransports patients to and from Radiation Oncology Department, Inpatient floors and Emergency Dept. as needed.Transports supplies, patient care supplies, linen, medications and equipment as assignedPractices accountabilityCommunicationUses effective written and oral communication skills with patients, staff, physicians, family and visitorsUses safety communication techniques.Communicates completion of assignment/duties to appropriate personCommunicates patient care concerns/problems/emergencies to the RN or appropriate staff memberUses positive and respectful communication with all member of healthcare team, patients and familiesRequired Minimum EducationHS degree or equivalent RequiredRequired Minimum License(s) And Certification(s)All certifications are required upon hire unless otherwise stated.Basic Life Support or BLS - InstructorRequired Minimum ExperienceHospital/medical experience PreferredRequired Minimum SkillsBasic computer skills requiredAbility to read and speak the English language.Must demonstrate good communication skills and handwriting.Must display a positive attitude.Strong customer service and interpersonal skills;Ability to collaborate with other health care providers in the provision of patient care;Ability to multi-task essential;Ability to function in stressful and emergency situations essential;Strong detail orientation required;Computer skills required;Personal time management skills are required.